Chiropractic Revenue Cycle Support Specialist

PracticeTek; United States; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Equity / bonuses (may apply)

Job summary

PracticeTek is seeking a CT Revenue Support Specialist to assist chiropractic practices with billing-related questions and revenue-cycle workflows. You’ll guide customers through CT Revenue features, explain claim statuses, denials, and payment activity, and escalate complex issues to subject experts.

The role emphasizes clear communication, research, and collaboration with Product and Support teams. Ideal candidates have 2+ years in medical billing or related healthcare tech support,

Qualifications

• 2+ years in medical billing or revenue-cycle support.
• Experience with CPT, ICD-10-CM, and payer concepts.
• Strong written and verbal communication.
• SaaS product support experience preferred.
• Certification such as CPB or CPC is a plus.

Responsibilities

• Respond to customer questions through approved support channels.
• Explain CT Revenue workflows and billing terminology.
• Escalate complex coding, compliance, or product issues.
• Research customer questions using product data and documentation.
• Document troubleshooting steps and resolutions for knowledge sharing.

Skills

Medical billing

Revenue cycle

Healthcare customer service

SaaS support

Chiropractic billing

CPT/ICD-10

Documentation

Communication

Job description

PracticeTek is seeking a CT Revenue Support Specialist to assist chiropractic practices with billing-related questions and revenue-cycle workflows. You’ll guide customers through CT Revenue features, explain claim statuses, denials, and payment activity, and escalate complex issues to subject experts.

The role emphasizes clear communication, research, and collaboration with Product and Support teams. Ideal candidates have 2+ years in medical billing or related healthcare tech support,