Chiropractic Front Desk & Patient Care Coordinator

Groth Pain and Spine; Middle Island (NY); On-site; USD 29,000 - 33,000; Full time

Job summary

Groth Pain & Spine is seeking a Chiropractic Aide/Front Desk Receptionist for Full Time in Middle Island, NY. The role welcomes patients, manages check-in/out, schedules visits, verifies insurance, and coordinates communication between patients and the clinical team to maintain a smooth, patient-centered experience.

The position requires excellent communication, ability to handle a fast-paced environment, and commitment to HIPAA standards.

Qualifications

• Strong verbal and written communication skills.
• Ability to learn and effectively use the software programs utilized by the practice.
• Ability to work independently and collaboratively as part of a team.
• Commitment to the mission and goals of Groth Pain & Spine.

Responsibilities

• Greet patients and visitors in a professional, compassionate manner.
• Verify patient identity, update demographics, and ensure completion of required forms and consents.
• Manage patient check-in and check-out to support efficient clinic flow.
• Schedule all new and current patient visits, follow-ups, procedures, and diagnostic appointments.
• Maintain accurate provider calendars and adjust scheduling to accommodate urgent needs.
• Communicate appointment instructions, preparation requirements, and clinic policies.
• Answer and triage incoming calls on a multi-line phone system.
• Relay messages to providers and clinical staff promptly and accurately using Microsoft Teams and Outlook.
• Provide general information regarding services, hours, and patient expectations.
• Verify insurance coverage and benefits prior to appointments.
• Collect copays, deductibles, and outstanding balances.
• Maintain organized electronic and paper charts in accordance with HIPAA.

Skills

Verbal and written communication

Customer service

Teamwork

Software learning

Tools

Microsoft Teams

Outlook

Job description

Groth Pain & Spine is seeking a Chiropractic Aide/Front Desk Receptionist for Full Time in Middle Island, NY. The role welcomes patients, manages check-in/out, schedules visits, verifies insurance, and coordinates communication between patients and the clinical team to maintain a smooth, patient-centered experience.

The position requires excellent communication, ability to handle a fast-paced environment, and commitment to HIPAA standards.