CHINESE DELI COUNTER PERSON MARCH LANE STOCKTON

PAQ INC. FOOD 4 LESS; Stockton (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading employee-owned grocery store as a Counter Person where you will provide exceptional customer service and assist in food preparations. This full-time position offers on-the-job training and an opportunity to be part of a community-focused team dedicated to quality and customer satisfaction.

Benefits

Health Benefits

Tuition Reimbursement

Paid Vacation and Sick Leave

Career Advancement Opportunities

Employee Assistance Program

Qualifications

• No prior experience is required; on-the-job training is provided.
• Previous retail or customer service experience is a plus.

Responsibilities

• Provide friendly and helpful customer service.
• Prepare, package, and serve a variety of foods.
• Maintain cleanliness and sanitation in the work area.

Skills

Communication

Customer Service

Attention to Detail

Education

High School Diploma or Equivalent

Job description

CHINESE DELI COUNTER PERSON MARCH LANE STOCKTON

255 E March Ln, Stockton, CA 95207, USA ● CHINA EXPRESS @ FOOD 4 LESS MARCH LANE, 255 E. MARCH LANE, STOCKTON, California, United States of America Req #2317

Saturday, May 24, 2025

Join our Team today and start your ownership journey!

PAQ, Inc. pays 75% of the total cost of benefits for employee and their families .

PAQ, Inc. is a 100% Employee-Owned Company consisting of 23 retail grocery stores throughout the central valley and central coast of California. Sixteen of our stores are price-impact, warehouse format under the FOOD 4 LESS banner and seven of our stores are Hispanic format with the RANCHO SAN MIGUEL MARKET banner. We believe at PAQ, Inc. that our Employee Owners are our most valuable asset, and we currently have an opening for

Job Title: Counter Person

Location: PAQ, Inc, Store Location, On-Site

Employee Type: Regular, Full-Time

Exemption Type:Non-Exempt

Travel Required: No

Updated:07/28/2024

Job Summary:

The Counter Person supports the Kitchen Lead in meeting the department's sales and profit goals and contributes to a positive customer shopping experience by upholding quality standards. Counter Persons are vital to store operations, often serving as the point of contact for customers. Additionally, the Counter Person assists with kitchen duties and responsibilities as needed.

Essential Functions of the Position:

• Provide friendly and helpful customer service, including handling difficult situations and resolving customer concerns, with supervisor assistance as needed.
• Follow approved procedures for receiving, pricing, and stocking products to ensure accuracy, quality, and proper rotation.
• Prepare, package, and serve a variety of prepared foods.
• Maintain a clean, attractive, and friendly department to ensure a positive image for customers.
• Maintain inventory control to ensure freshness, product quality, and turnover, minimizing out-of-stock or overstocked items.
• Handle damaged and spoiled products according to company policy to control the level of damaged goods.
• Maintain clean and organized counters, food preparation areas, and utensils, ensuring sanitation, health, and safety standards are followed.
• Ensure quality standards by following the FIFO (First In, First Out) methodology.
• Follow strict sanitation and food safety guidelines to maintain a clean and hygienic cooking environment.
• Perform other duties as assigned.

Knowledge:

• Proficiency in basic math and cash handling procedures.
• Understanding of customer service best practices and strategies to enhance customer engagement.
• Knowledge of proper food handling, storage, and sanitation procedures to ensure food safety.

Skills:

• Strong communication skills to interact effectively with customers and team members.
• Ability to operate POS systems and other cashier equipment.
• Attention to detail to ensure accuracy in transactions and handling of cash.
• Basic computer skills for operating the POS system.

Abilities:

• Ability to adapt to changing situations, manage multiple demands, and work effectively with diverse personalities.
• Aptitude for making informed decisions quickly, often in high-pressure environments.

Physical Requirements:

• Stand and walk for extended periods, typically 8-hour shifts.
• Lift and carry items up to 25 pounds frequently and up to 50 pounds occasionally.
• Perform repetitive motions such as reaching, bending, stooping, squatting, and handling products.
• Exhibit manual dexterity for handling money and operating POS systems, including 10-key adding machines and self-checkout (SCO) systems.
• Utilize cash handling tools, including counterfeit bill detection pens and equipment.
• Working in a hot environment due to fryers, stoves, ovens, and other cooking equipment. Ability to tolerate variations in temperature and handle hot items safely.
• Good vision to ensure the quality and appearance of dishes and read labels.
• Maintain clear communication with customers and team members.
• Move quickly and efficiently to assist customers and manage workload.
• Maintain physical stamina to work in a fast-paced environment.

Work Conditions:

• Work Hours: Vary, with availability required on weekends, evenings, and holidays; typically, 8-hour shifts for full-time employees.
• Indoor, climate-controlled with adequate lighting and ventilation.
• Exposure to hot temperatures from fryers, stoves, ovens, and warmers, as well as cooler temperatures in refrigerated areas and freezers.
• Food Handling: Regularly handling various food products may involve exposure to allergens.
• Dress Code: Professional and presentable attire as determined by store management, including a name tag, company-issued shirts, hats, jackets, or personal shirts that are black, burgundy, or blue, in good repair, and not faded.
  • Use approved hats or hair nets.
  • Wear safety toes and non-slip shoes.
• Exposure: May be exposed to moving mechanical parts. Exposure to hot, wet, damp, and slippery conditions. Exposure to cleaning chemicals.
• Noise Level: Working in an environment with moderate to high noise levels from mixers, ovens, and other cooking equipment.
• Interaction: Constant interaction with customers and team members in a fast-paced retail environment.

Minimum Qualifications:

• Education: High school diploma or equivalent.
• Experience: No prior experience is required; on-the-job training is provided. Previous retail or customer service experience is a plus.
• Must be 18 years of age or older.

Company Employment Policies:

• PAQ, Inc is an “At-Will” employer.
• PAQ, Inc is an Equal Opportunity Employer (EOE).

PAQ, Inc./Food 4 Less/Rancho San Miguel offers excellent health benefits,enrollment in our ESOP after 1 year, career advancement opportunities, paid vacation and sick leave, competitive wages, tuition reimbursement, and an employee assistance program.

We look forward to the possibility of you joining our team!

The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel so classified may vary.

EEO/Inclusivity - As PAQ, Inc. continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

• CHINA EXPRESS @ FOOD 4 LESS MARCH LANE, 255 E. MARCH LANE, STOCKTON, California, United States of America