Chillers Senior Product Manager: Strategy & Margin

Electrical Reliability Services, Inc.; Westerville (OH); On-site; USD 120,000 - 190,000; Full time

Job summary

Vertiv is seeking a Sr. Product Manager for Chillers in Westerville, OH. You will drive strategic alignment across Americas Sales, Sales Operations, Finance, and the Chilled Water Product Line, focusing on margin performance, pricing, and long-term product strategy.

This role reports to the Sr. Director, Product Management - Thermal and requires deep market insight and cross-functional collaboration. The position emphasizes performance management, voice-of-customer translation into business

Qualifications

• Bachelor's Degree in Engineering, Business, or a related field; Master’s Degree preferred.
• 8+ years in technical, product management, strategic planning, sales, marketing or related experience
• Experience with Thermal Chilled Water Systems
• Experience in the data center industry preferred
• Strong business acumen and strong problem-solving capabilities
• Ability to quickly develop cross-functional relationships to achieve business objectives
• Technical expertise to translate stakeholder needs/pain points to solutions
• Able to combine long-term and short-term goals by setting priorities
• Ability to interact with all levels within the organization from entry level to executive
• Attitude to act as a leader in their role and with curiosity in all that’s new (market trends, new technologies etc.)
• Experience with data center focused HVAC solutions strongly preferred
• Language skills: fluent in English, written and verbal required
• Proficiency with Microsoft Office suite, Smartsheet and other business applications

Responsibilities

• Serve as a strategic partner across Sales, Sales Operations, and Finance for all Chilled Water-related topics, including pipeline, orders, sales, and demand planning.
• Provides subject matter expertise and market knowledge for the Chilled Water market and associated Vertiv product portfolio.
• Lead margin and profitability analysis and drive improvement initiatives across the Chilled Water Product Line.
• Collaborate with Finance, Sales, Sales Operations, and the Product Line team to execute pricing strategies and margin improvement programs.
• Work closely with the Thermal Technical Sales and Application Engineering teams to support technical product strategy and customer alignment.
• Conduct research into market trends, demand drivers, customer needs, and competitor activity specific to the Chiller space.
• Support Sales Enablement processes and best practices for new and evolving Chilled Water products in coordination with Sales and Sales Operations.
• Gather voice-of-customer insights and translate them into product business cases to inform global product management.
• Track and evaluate post-launch performance of Chilled Water offerings, including pipeline development, quotations, and sales conversion

Skills

Strategic mindset

Cross-functional leadership

Financial analysis

Pricing strategy

Market research

Education

Bachelor's degree in Engineering or Business

Master's degree preferred

Tools

Smartsheet

Microsoft Office

ERP/CRM systems

Job description

Vertiv is seeking a Sr. Product Manager for Chillers in Westerville, OH. You will drive strategic alignment across Americas Sales, Sales Operations, Finance, and the Chilled Water Product Line, focusing on margin performance, pricing, and long-term product strategy.

This role reports to the Sr. Director, Product Management - Thermal and requires deep market insight and cross-functional collaboration. The position emphasizes performance management, voice-of-customer translation into business