Children's Programs & Events Opportunity!

Ontario Trillium Foundation; Charlotte (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free meals

Employee outings & events

Positive work environment

Job summary

Ontario Trillium Foundation in Charlotte, NC is seeking a Youth Activities Counselor to provide child-watch services in The Treehouse, guiding age-appropriate play and ensuring safety.

You will greet families, supervise activities, assist with events, and help with meals, transitions, and clean-up, while enforcing health and safety procedures. The role emphasizes teamwork and outstanding customer service to create a positive experience for children and families.

Qualifications

• High school diploma or equivalent.
• Valid First Aid and Infant/Child CPR certifications.
• Six months experience with groups of children aged 6 months to 12 years.
• Ability to communicate effectively, fluent in English.
• Ability to work outside during all seasons.

Responsibilities

• Lead and supervise child-watch activities and games.
• Assist with event setup, décor, activities, and post-event cleanup.
• Greet children and parents by name and communicate needs at drop-off/pick-up.
• Maintain safety, hygiene, and clean environments in the treehouse.
• Provide five-star customer service with a positive attitude.
• Attend staff meetings and trainings.

Skills

Communication

Customer service

Team player

English fluency

First Aid Certification

CPR Certification

Outdoor work ability

Education

High school diploma or equivalent

Job description

The Youth Activities Counselor is responsible for all duties related to providing child-watch services in our state-of-the-art child-watch facility, also known as “The Treehouse”. Prepares, leads, and supervises play and activities that provide appropriate social interactions while complying with all health and safety procedures. Counselors also assist with youth and family events by supporting activity and game supervision, event setup, and cleanup.

Hours

• Schedule is based on weekly child-watch shifts in the Treehouse.
• Must be available 10-15 hours a week.
• Availability requirements include – Every Friday and Saturday, per week, and one Wednesday, and two Sundays per month (depending on Event Schedule).
• Typical shifts – 8:30am-2:30pm, 10:00am-4:00pm, 2:00pm-9:00pm, and 4:00pm-9:00pm

Essential Functions

• Ensures knowledge of club policies and procedures as it refers to the Youth department.
• Ensures knowledge of all safety and first aid protocol procedures, and proactive in preventing accidents.
• Assists in planning age-appropriate activities for children and families.
• Greets children and parents by name, in a professional and friendly manner.
• Communicates with parents at drop-off and pick-up regarding needs and preferences specific to their children.
• Interacts with children in a friendly manner by playing games, teaching skills, etc.
• Handles and properly cares for all event and child-watch center materials, with proper storage after use.
• Leads and supervises play and activities during child-watch center shifts.
• Assists with diaper changes, bathroom monitoring, meals, and snacks.
• Recommends new ideas for toys, programs, supplies and promotions.
• Completes opening and closing duties to ensure a clean and safe work area in the child-watch center.
• Resolves disputes between children when necessary.
• Disciplines using verbal redirection, physical removal, and time out as appropriate.
• Communicates with and informs immediate supervisors of any unforeseen circumstances and reacts appropriately.
• Assists with lunch/dinner service as it relates to youth activities.
• Supports and works youth and family events by setting up and breaking down décor, activities, and games, supervising games and activities during the event, and assisting with post-event cleanup.
• Maintains a safe and clean environment.
• Exhibits proper phone etiquette.
• Attend all department staff meetings and trainings.
• Performs other duties as assigned.

Qualifications & Requirements

• High school diploma or equivalent.
• Valid First Aid and Infant/Child CPR Certifications.
• Six months experience working with groups of children ages 6-months – 12 years.
• Ability to communicate effectively, fluent in English.
• Ability to work outside during all seasons.
• Ability to provide basic hygiene services for young children.
• Ability to provide a supportive and caring environment, while supervising children.
• Must have a positive, upbeat, friendly attitude and enjoy providing five-star customer service.
• Must be a team player who can develop strong and positive working relationships with all staff.

Physical Requirements

• Must be able to climb stairs.
• Must be able to lift 50 lbs. daily.
• Constantly walks and stands, reaches, bends, lifts, carries, and stoops.
• Frequently washes hands.

Benefits

Our team members are a friendly group of professionals!We enjoy a beautiful environment, free meals, employee outings & events.We have a positive work environment with a dedicated, hardworking, and fun-spirited team.

Pre-Employment Screening

All candidates will be required to successfully complete a pre-employment background check and drug screen.