Children's Case Manager (IDD & Non-IDD)
Jefferson County, Colorado
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Benefits offered by this job
Job summary
Jefferson County Human Services is seeking Long Term Care Case Managers to deliver client-centered, comprehensive case management within the Case Management Agency Division. The role involves assessing eligibility, creating tailored care plans, and coordinating services for clients with complex needs.
You will meet clients in their homes and communities, maintain care plans, and advocate for families while navigating resources and regulations.
Qualifications
- Bachelor’s Degree in a related field
- One year of work-related experience in comprehensive case management
Responsibilities
- Determine client eligibility by gathering collateral information from hospital, nursing home, long-term skilled home health and home-based services.
- Complete a face-to-face assessment of clients at their home and in other community settings.
- Attend court appeal hearings to defend denied applications.
- Prepare all legal documents for the appeal hearing.
- Maintain client care plans by reassessing as necessary for most cost-efficient service plan.
- Adhere to state cost containment regulations.
- Ensure family members are fully informed of options.
- Make referrals as necessary.
Skills
Education
Job description
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
10/01/26
Case Management Agency Division
Individual Contributor
40
Jefferson County Human Services is seeking Long Term Care Case Managers responsible for the client-facing work of this division. Depending on the focus of their team, Long Term Care Case Managers provide a variety comprehensive case management which involves providing individualized support and coordination of services for clients, often with complex needs. This includes conducting assessments to determine eligibility, creating tailored care plans, linking clients to appropriate resources, and maintaining ongoing communication to monitor progress and adjust plans as needed. It requires a thorough understanding of community resources, policies, and regulations, as well as the ability to advocate effectively for clients. Requires ability to meet individuals at their home and in the community to complete assessment and monitoring activities.
As a Children’s Case Manager, you’ll serve as a vital advocate and guide for families—helping them access services, understand their options, and create a coordinated care plan tailored to each child's unique needs.
Experience in a high-volume customer service position demonstrates the ability to manage multiple tasks simultaneously while maintaining a professional and empathetic demeanor. This includes resolving client concerns promptly, addressing inquiries accurately, and handling challenging situations with diplomacy and patience. It highlights skills in communication, problem-solving, and the ability to thrive in a fast-paced, client-focused environment.
We are hiring Long Term Care Case Mangers for the following programs:
Children’s Waiver Programs – The teams in this program are responsible for the long-term case management for children with Intellectual and Developmental Disabilities and their families or children with physical disabilities
About Human Services:
Through early childhood education, adult and child protection, job training, food assistance, Medicaid, and other programs, Jefferson County Human Services has an additional five internal Divisions that work with hundreds of community partners to help people build better, safer lives. Human Services provides excellent, individualized service throughout the community with their talented, passionate professionals who empower people and communities to thrive.
Jeffco offers a work environment that strives to promote the development, strategic vision and scope for work and inclusion practices to strengthen and advance shared departmental goals and alignment with the county strategic plan.
The county operates primarily on a 4 day/10-hour work week. (Monday-Thursday); Human Services works a mix of 4 day/10-hour or 5 days a week (Monday-Friday). This position is hybrid, with remote work and in-office work as determined by team and agency needs.
Target Hiring Range: $56,869 - $60,825.45 USD Annually
Compensation will be determined based on education, experience, and skills.
- Bilingual proficiency in Spanish is an incredible asset to this team and will be compensated upon completion of communication skill test.
Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information, click here for our Total Rewards summary.
- Determine client eligibility by gathering collateral information from hospital, nursing home, long-term skilled home health and home-based services.
- Complete a face-to-face assessment of clients at their home and in other community settings.
- Attend court appeal hearings to defend denied applications.
- Prepare all legal documents for the appeal hearing.
- Working with Children’s Extensive Waiver, Children’s Residential Habilitative Program Waiver, and Children with Complex Health Needs, Children with Life Limiting Illness, and Community First Choice.
- Maintain client care plans by reassessing as necessary for most cost-efficient service plan.
- Adhere to state cost containment regulations.
- Ensure family members are fully informed of options available.
- Make referrals as necessary.
- Consult with state agents.
- Negotiate rates and plans with Medicaid providers and other providers.
- Complete billing paperwork.
- Other duties and responsibilities as assigned.
Research shows women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
- Bachelor’s Degree in a related field
- One (1) year of work-related experience in comprehensive case management
- Knowledge of laws relating to children and families.
- Excellent individual, group and family counseling and crisis management skills.
- Able to learn more than one complex computer system and is patient in the learning process.
- Ability to problem solve by using critical thinking and utilizing resources/researching to find solutions that are best for the family and the department.
- High level organizational and time management skills and thrives with strict deadlines.
- Strong customer service and interpersonal skills with the ability to adapt communication based on level of program knowledge of the audience.
- Warm, empathetic, respectable personality
- Passionate about agency's mission and vision
- A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle within30-daysof hire or beginning to serve as an intern or volunteer.
- Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or referencesfor all positions.
We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact careertalent@jeffco.us. This contact is for accommodation requests only and cannot provide application status updates.
Bachelor's Degree
Work Experience: Minimum one year
Health & Human Services
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