Children's Case Manager

Wings Program Inc; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

403b Retirement Plan

403b Employer Match

Dental Insurance

Medical Insurance

Health Savings Account

Paid Time Off

Vision Insurance

EAP

Job summary

Wings Program Inc. in Chicago provides case management, emotional support, advocacy, and coordination of services to children and parenting education using a strengths-based, trauma-informed approach.

The role includes assessing needs, offering crisis intervention, and collaborating with schools and health providers to ensure comprehensive services for children and families. Strong documentation and bilingual English/Spanish skills are valued.

Qualifications

• Bachelor’s Degree in social work, psychology, or related field required.
• 1 year of direct human services experience with children in diverse populations.
• 40-hour domestic violence training and CPR & First Aid preferred.
• ICDVP credential preferred.
• Proficient with Microsoft Office Suite; strong verbal and written communication.

Responsibilities

• Assess children’s needs and provide case management services.
• Provide crisis intervention and advocate for clients as needed.
• Offer individual and/or family sessions to develop service and safety plans.
• Coordinate with schools, health providers, and community partners.
• Facilitate parenting classes and supervise trainings as needed.
• Document outcomes and maintain confidential records.

Skills

Case management

Trauma-informed approach

Bilingual communication

Education

Bachelor’s degree in social work/psychology

Tools

Microsoft Office Suite

Job description

Description

To provide case management, emotional support, advocacy, and coordination of services to children along with parenting support and education using a strengths-based, trauma informed approach.

Key Responsibilities:

• Assess each child referred to the program for needs, strengths, and identify level of need and provide appropriate case management services.
• Provide encouragement, and enrichment activities for children in ways that will enhance their life and improve their potential for healthy psychological adjustment.
• Provide crisis intervention to the parent and children and advocate for clients as needed.
• Provide individual and/or family group support weekly or bi-weekly to child and/or parent to develop Service Plan, safety plan, emotional support, and parent education.
• Attend agency-wide enrichment activities.
• Prepare and facilitate parenting classes.
• Complete outcome measurements to include parent and child input, child interviews, trauma checklists and other tools to provide guidance and direction for setting client goals.
• Collaborate and network with a broad base of stakeholders, including local schools, community-based organizations, child welfare agencies and physical and mental health providers to ensure appropriate services for children.
• Teach and/or assist in supervising the WINGS 40-hour domestic violence training and other classes that provide CEUs as required.
• Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures.
• Provide services in accordance with the Illinois Certified Domestic Violence Professionals code of ethics.
• Adhere to strict confidentiality in all assignments.
• Maintain accurate records including up-to-date client files and case notes and submit reports and program evaluations within established timelines.
• Perform additional responsibilities as assigned.

Requirements

• Bachelor’s Degree in social work, psychology, or related field, required.
• Required 1 year of direct human services experience working with children in diverse populations.
• 40-hour domestic violence training and CPR & First Aid training preferred.
• ICDVP credential preferred.
• Excellent working knowledge and skill with Microsoft Office Suite along with excellent verbal and written communication and documentation skills.
• Fluent in both English and Spanish; both written and spoken, preferred.
• Skilled in working with sensitive issues and commitment to respecting the confidential nature of the programs.
• Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills.
• Must be willing to work variable hours including evening, weekends, and holidays, serve as an on-call staff on a rotating basis with minimal notice and work at any of the locations within the WINGS Program.
• Must have reliable transportation.
• Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis and extended periods of standing on occasion.

Full-time Benefits:

• 403b Retirement Plan
• 403b Employer Match
• Dental Insurance
• Medical Insurance
• Health Savings Account
• Paid Time Off
• Vision Insurance
• EAP