Children's Case Manager

Wings-Progra; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

403b Retirement Plan

Dental Insurance

Medical Insurance

Health Savings Account

Paid Time Off

Vision Insurance

Employee Assistance Program

Job summary

Wings Program seeks a qualified social services professional to provide comprehensive case management, emotional support, advocacy, and coordination of services for children and parenting education. The role employs a strengths-based, trauma-informed approach and requires collaboration with schools and community partners.

Responsibilities include assessments, crisis intervention, weekly/bi-weekly family support, and development of service and safety plans.

Qualifications

• Bachelor’s degree in social work, psychology, or related field is required.
• 1 year of direct human services experience with children in diverse populations is required.
• 40-hour domestic violence training and CPR & First Aid training preferred.
• Fluent in English and Spanish; both written and spoken, preferred.
• Excellent knowledge of Microsoft Office Suite and strong communication/documentation skills.

Responsibilities

• Assess children referred to the program for needs, strengths, and level of need; provide case management services.
• Provide crisis intervention and advocate for clients as needed.
• Offer individual/family group support weekly or bi-weekly to develop service and safety plans.
• Coordinate with schools, community organizations, and health providers to ensure services for children.
• Teach or assist in supervising DV training and CEU courses as required.
• Report child abuse to DCFS as mandated by law.

Skills

MS Office Suite

Excellent verbal and written comms

Documentation skills

Strong organizational skills

Project management

Education

Bachelor’s Degree in social work, psychology, or related field

Job description

Description

To provide case management, emotional support, advocacy, and coordination of services to children along with parenting support and education using a strengths-based, trauma informed approach.

Key Responsibilities:

• Assess each child referred to the program for needs, strengths, and identify level of need and provide appropriate case management services.
• Provide encouragement, and enrichment activities for children in ways that will enhance their life and improve their potential for healthy psychological adjustment.
• Provide crisis intervention to the parent and children and advocate for clients as needed.
• Provide individual and/or family group support weekly or bi-weekly to child and/or parent to develop Service Plan, safety plan, emotional support, and parent education.
• Attend agency-wide enrichment activities.
• Prepare and facilitate parenting classes.
• Complete outcome measurements to include parent and child input, child interviews, trauma checklists and other tools to provide guidance and direction for setting client goals.
• Collaborate and network with a broad base of stakeholders, including local schools, community-based organizations, child welfare agencies and physical and mental health providers to ensure appropriate services for children.
• Teach and/or assist in supervising the WINGS 40-hour domestic violence training and other classes that provide CEUs as required.
• Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures.
• Provide services in accordance with the Illinois Certified Domestic Violence Professionals code of ethics.
• Adhere to strict confidentiality in all assignments.
• Maintain accurate records including up-to-date client files and case notes and submit reports and program evaluations within established timelines.
• Perform additional responsibilities as assigned.

Requirements

• Bachelor’s Degree in social work, psychology, or related field, required.
• Required 1 year of direct human services experience working with children in diverse populations.
• 40-hour domestic violence training and CPR & First Aid training preferred.
• ICDVP credential preferred.
• Excellent working knowledge and skill with Microsoft Office Suite along with excellent verbal and written communication and documentation skills.
• Fluent in both English and Spanish; both written and spoken, preferred.
• Skilled in working with sensitive issues and commitment to respecting the confidential nature of the programs.
• Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills.
• Must be willing to work variable hours including evening, weekends, and holidays, serve as an on-call staff on a rotating basis with minimal notice and work at any of the locations within the WINGS Program.
• Must have reliable transportation.
• Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis and extended periods of standing on occasion.

Full-time Benefits:

• 403b Retirement Plan
• 403b Employer Match
• Dental Insurance
• Medical Insurance
• Health Savings Account
• Paid Time Off
• Vision Insurance
• EAP