Childcare - Front Desk Associate

The Goddard School; Boston (MA); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

The Goddard School of Charlestown is seeking a friendly Front Desk Associate to provide administrative support and create a warm, professional first impression for families, children, staff, and visitors.

The role is part-time (approx. 25–30 hours/week), Monday–Friday, with scheduled shifts of 9:00 AM–3:00 PM or 10:00 AM–4:00 PM. You will manage calls, greet visitors, assist with inquiries, and keep records organized.

Qualifications

• Previous front desk, receptionist, administrative, or customer service experience.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Comfortable performing data entry and using computers.

Responsibilities

• Answering and directing incoming phone calls.
• Greeting families, visitors, and prospective families in a friendly, professional manner.
• Assisting with general questions and directing inquiries to the right team.
• Data entry and maintaining accurate records; filing and scanning documents.
• Receiving and distributing mail and packages; supporting leadership with tasks.
• Maintaining organized files and a welcoming front office environment.

Skills

Front desk experience

Customer service

Organizational skills

Time management

Data entry

Communication

Tools

Microsoft Office

Google Workspace

Job description

Front Desk Associate

The Goddard School of Charlestown | Charlestown, MA

Part-Time | Monday–Friday | 25–30 Hours Per Week

Do you have a welcoming personality, strong organizational skills, and enjoy being the person who helps keep everything running smoothly?

The Goddard School of Charlestown is seeking a friendly, dependable, and organized Front Desk Associate to provide administrative support and create a warm, professional first impression for families, children, staff, and visitors.

This is a great opportunity for someone who enjoys working in a busy, people-focused environment and can confidently balance customer service with day-to-day administrative responsibilities.

Schedule

This is a Monday–Friday position with approximately 25–30 hours per week.

Available schedules:

• 9:00 AM – 3:00 PM, Monday–Friday OR
• 10:00 AM – 4:00 PM, Monday–Friday

Candidates should be able to maintain a consistent weekday schedule.

What You’ll Do

As the Front Desk Associate, you’ll be one of the first points of contact for families and visitors while also providing important administrative support to the school’s leadership team.

Responsibilities include:

• Answering and directing incoming phone calls
• Greeting families, children, visitors, and prospective families in a friendly and professional manner
• Assisting families with general questions and directing inquiries to the appropriate team member
• Performing data entry and maintaining accurate records
• Filing, scanning, copying, and organizing documents
• Maintaining organized electronic and physical files
• Assisting with emails and general correspondence
• Receiving and distributing mail, packages, and other deliveries
• Supporting school leadership with administrative projects and daily tasks
• Helping maintain an organized, professional, and welcoming front office
• Assisting with other clerical and front desk responsibilities as needed

Who We’re Looking For

The ideal candidate is friendly, professional, organized, and comfortable interacting with families throughout the day. You should be able to handle multiple tasks while maintaining attention to detail and excellent customer service.

Preferred qualifications include:

• Previous front desk, receptionist, administrative, or customer service experience
• Strong verbal and written communication skills
• Excellent organizational and time-management skills
• Comfortable using computers and performing data entry
• Familiarity with Microsoft Office, Google Workspace, or similar programs
• Ability to maintain confidentiality when handling sensitive information
• Strong attention to detail and accuracy
• Professional and welcoming demeanor
• Ability to multitask and prioritize in a busy school environment
• Dependable and punctual
• Comfortable working in an environment with young children

Why Join The Goddard School of Charlestown?

This role is perfect for someone looking for consistent weekday hours without evenings or weekends while becoming an important part of a school community.

You’ll have the opportunity to build relationships with families and staff, support the school’s daily operations, and help create the welcoming experience families receive from the moment they walk through the door.

ASDI Consulting Services is assisting The Goddard School of Charlestown with recruitment for this position. The Goddard School of Charlestown is the hiring employer.

Each Goddard School location is privately owned and operated by Goddard Franchisor LLC franchisees. The Goddard School franchise owner(s) are the employers at each school, and the franchise owner(s) set their own wage and benefit programs, which vary by location.