Child Welfare Trainer

State of North Carolina; Charlotte (NC); Remote; USD 55,000 - 97,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Paid sick leave

Paid parental leave

Job summary

State of North Carolina is seeking a Human Services Program Consultant II (NS) to deliver mandated child welfare training to county DSS staff across the state. You will plan, execute, and evaluate training programs, provide technical assistance, and coordinate logistics with colleges and trainers to ensure effective learning and documentation.

The role offers remote work options, competitive pay on the NC salary scale, and benefits such as health insurance, retirement plans, paid leave, and

Qualifications

• Master's or Bachelor's degree in a discipline specific to the program.
• Experience delivering mandated child welfare curricula.
• Ability to coordinate training logistics statewide.

Responsibilities

• Train mandated child welfare curricula for DSS staff across counties.
• Deliver structured learning experiences to improve performance.
• Facilitate small and large group learning environments.
• Apply transfer-of-learning strategies in the field.
• Provide technical assistance to county DSS agencies and maintain collaboration.
• Collaborate with trainers to plan and communicate training events.
• Prepare facilities, materials, and participant resources for sessions.
• Coordinate training center activities with staff and college partners.
• Complete statewide travel to conduct trainings as needed.

Skills

Deliver mandated curricula

Group instruction facilitation

Performance improvement

Technical assistance to county DSS

Curriculum development research

Education

Master's degree in a discipline specific to the program

Bachelor's degree in a discipline specific to the program

Job description

Agency Dept of Health and Human ServicesDivision Social ServicesJob Classification Title Human Services Program Consultant II (NS)Position Number 65024298Grade NC15

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Child Welfare Trainer position delivers legislatively mandated training to new and current county Department of Social Services (DSS) child welfare employees, covering all aspects of child welfare policy and practice. It provides structured learning, facilitates performance improvement, and supports participants through individual and group instructional methods. This role also offers technical assistance to county DSS agencies by conveying policy and practice expectations and maintaining collaborative working relationships. Additionally, the position partners with other trainers to plan, organize, and execute training events and coordinates training center activities to ensure the effective delivery and documentation of sessions.

Key Duties Include

• Train mandated child welfare curricula for new and current DSS county child welfare staff across all program areas.
• Deliver structured learning experiences that promote participant performance improvement.
• Facilitate both small and large group learning environments to reinforce child welfare policy and practice.
• Implement transfer‑of‑learning strategies to support application of training content in the field.
• Provide technical assistance to county DSS agencies by conveying policy expectations, offering guidance, and maintaining open communication.
• Partner with fellow trainers to plan, organize, and communicate all logistics before, during, and after each training event.
• Ensure training facilities, equipment, materials, and participant resources are prepared and available for each session.
• Coordinate training center activities by collaborating with trainers, registrars, and community college staff to support training delivery and documentation.
• Complete travel, including overnight travel when required, to conduct training sessions statewide.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $55,221.00 - $96,639.00 Recruitment Range: $55,221.00 - $70,927.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Documented experience delivering mandated child welfare curricula by instructing new and current DSS staff using structured, policy‑aligned training content.
• Experience facilitating group learning environments through leading small and large training groups and applying performance‑improvement strategies during instruction.
• Proven skill coordinating training logistics by organizing facilities, materials, equipment, and communications to ensure smooth execution of scheduled training events.
• Expertise providing technical assistance to county DSS agencies through communicating policy expectations, offering practice‑based guidance, and maintaining collaborative working relationships.
• Demonstrated experience researching child welfare standards and writing curricula that accurately reflect policy and practice, supporting standardized instruction across training audiences.

Posting and Work Options

The Posting Will Close At 11:59 P.M. The Night Before The End Date This Position Is Funded In Part Through Federal Funds This Position Is Eligible For A Fully Remote Work Option

About the Division of Social Services (DSS)

The Division of Social Services (DSS) provides direct services that address issues of poverty, family violence and exploitation. We aim to prevent abuse, neglect and exploitation of vulnerable citizens, and promote self‑reliance and self‑sufficiency for individuals and families.

About the Child Welfare Services

Child Welfare Services offers a range of programs aimed at protecting children, strengthening families, and supporting safe, permanent homes. This includes Child Protective Services, Adoption & Foster Care, and Child Placement Services. It also provides community‑based supports like Child Protection Teams, independent living for youth transitioning from care, and initiatives under federal acts such as the Family First Prevention Services Act. The division manages licensing, interstate coordination, pregnancy services, safe surrender of newborns, and specialized assistance for substance‑affected infants—working closely with local and state agencies to ensure child safety and promote family stability.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: .DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor's Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

Master's degree in a disciple specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity ORBachelor's degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity ORAn equivalent combination of education and experience.

Contact

Contact:DHHS Workday Support Form