Child Welfare Residential Case Aide (Full-Time, Temporary)

Wake County; Raleigh (NC); Hybrid; USD 27,552 - 40,446; Full time

Job summary

Wake County is hiring a Child Welfare Residential Case Aide to provide emergency shelter care and supervision for youth in custody. The role requires a commitment of 40 hours a week with shifts available across all hours.

Key responsibilities include therapeutic intervention, monitoring medication, and maintaining communication with care providers. A high school diploma or GED is required, while a Bachelor's degree is preferred.

This is a temporary position with a hiring range starting at $20.00 per hour.

Qualifications

• High school diploma or GED required.
• One year of job-related experience necessary.
• Equivalent education and experience accepted.

Responsibilities

• Provide supervision and structure for youth in emergency shelter care.
• Monitor and administer medications as needed.
• Maintain clear communication with care individuals.

Skills

Therapeutic/trauma-informed intervention methods

Behavior management

Effective communication

Emotional intelligence

Education

High school diploma or GED

Bachelor's Degree preferred

Job description

What You'll Be Doing

The Child Welfare Residential Case Aide will provide emergency shelter care and supervision for youth in the custody of Wake County Human Services by providing supervision and structure including implementation of a behavior management system, modeling positive interactions and appropriate behavior, facilitating appointments for health, mental health and other needs, participating in team meetings to assess needs, progress and make recommendations.

Work Hours & Shift Availability

This position requires a commitment of 40 hours per week. Applicants must be available to work one of the following shifts based on scheduling needs:

• 1st Shift: 8:00 AM – 4:00 PM
• 2nd Shift: 4:00 PM – 12:00 AM
• 3rd Shift: 12:00 AM – 8:00 AM

Shifts are scheduled Sunday through Saturday, and flexibility is required. Candidates will be asked to select a preferred shift during the hiring process.

*This is a temporary, full-time role*

Primary Duties will be:

• Providing therapeutic, trauma informed residential intervention methods for children/adolescents with various Mental Health/Substance Use diagnosis ranging in ages from 0-17 as they await placement
• Monitoring (face to face), administering medication, redirecting behavior, assisting youth in developing life skills that are choice and consequence focused, supervising youth while in the community and transporting them to events, school, and appointments
• Maintaining a daily log of progress notes and ensure that all notes are completed by end of shift
• Assisting with community links and resources
• Maintaining clear access for communication between the youth and their systems of Care individuals (example Social Worker, approved family members/friends, probation officers, case managers, psychiatrist, psychologist, therapist, GAL and those identified as part of program)
• Maintaining shift coverage to assist in crisis intervention and in case of inclement weather

About Our Team

The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!

The Basics (Required Education and Experience)

• High school diploma or GED
• One year of job-related experience
• Equivalent education and experience are accepted

Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Bachelor's Degree or college courses in health care, mental health, recreational therapy, education, or human growth & development
• One year experience as a nurse's aide, mental health aide, psych aide, or the equivalent in a rehabilitation, psychiatric, or similar setting, OR two years of experience working with youth in an inpatient/residential setting, (i.e., Group Home, Detention Center), OR specialized experience with a predominate diagnosis cluster of the patients served (i.e., Teens with MH/IDD/SA)

How Will We Know You're 'The One'?

• Displays an understanding of the basic concepts of safe, supportive, nurturing, & therapeutic human interactions
• Effectively interacts with patients, peers, & families
• Demonstrates ability to follow behavior programs
• Ability to actively supervise therapeutic & recreational activities
• Demonstrates consistent ability to problem-solve & communicate clearly, both verbally & in writing
• Emotional intelligence to manage difficult case situations

About This Position

Location: HSC Swinburne Raleigh, NC 27610 USA

Employment Type: Temporary

Work Schedule: All shifts available: 8:00am-4:00pm, 4:00pm-12:00am, 12:00am-8:00am (40 hours a week)

Hiring Range: 20.00

Market Range: 20.00 - 29.36

Posting Closing Date: This requisition is open until filled and may close at any time

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.