Child Welfare Modernization Business Analyst

Maximus; Trenton (NJ); On-site; USD 90,000 - 110,000; Full time

Job summary

Maximus is seeking a Business Analyst to support large child welfare system modernization efforts in New Jersey. You will translate program, policy, and stakeholder needs into clear requirements, create functional specifications, and document workflows for client-ready deliverables.

You will collaborate with client leadership, program staff, technical teams, vendors, and PMO resources to validate workflows, identify gaps, and promote alignment across objectives, system functionality, and

Qualifications

• Four (4) years of current, relevant experience in business analysis, requirements elicitation, process improvement, project coordination, or system implementation support for government health and human services programs.
• Demonstrated ability to work with program, policy, technical, vendor, and project management stakeholders to document business needs, validate workflows, analyze gaps, and support alignment between business objectives and technology solutions.
• Experience developing or maintaining business requirements, functional specifications, process flows, user stories, traceability matrices, meeting notes, decision logs, action item logs, and other project deliverables.
• Knowledge of CCWIS and child welfare requirements; familiarity with IV&V/PMO, QA, testing, data quality, and security expectations.
• Bachelor’s degree in related field or equivalent combination of education and experience.

Responsibilities

• Translate program, policy, operational, and stakeholder needs into clear business requirements and functional specifications.
• Create system functional specifications from business requirements and document current-state and future-state processes.
• Facilitate requirements sessions, workshops, interviews, and meetings with stakeholders across groups.
• Support traceability between objectives, requirements, design, testing, and go-live readiness.
• Review vendor deliverables, system requirements, design documents, test scenarios, and training materials.
• Coordinate with project managers, IV&V/PMO resources, technical teams, and business stakeholders.
• Assist with data conversion, reporting, eligibility, and other modernization workstream analyses as assigned.
• Prepare client-ready documentation, status updates, meeting notes, and summaries.
• Ensure alignment with CCWIS, data quality, confidentiality, accessibility, and security standards.

Skills

Business analysis

Requirements elicitation

Process improvement

Project coordination

Systems implementation

Education

Bachelor’s degree in business administration

Equivalent education/experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Visio

Project

SharePoint

Teams

Job description

Maximus is seeking a Business Analyst to support large child welfare system modernization efforts in New Jersey. You will translate program, policy, and stakeholder needs into clear requirements, create functional specifications, and document workflows for client-ready deliverables.

You will collaborate with client leadership, program staff, technical teams, vendors, and PMO resources to validate workflows, identify gaps, and promote alignment across objectives, system functionality, and