Child Welfare & Intake Specialist

County of Chisago; Center City (MN); On-site; USD 51,000 - 67,000; Full time

Job summary

County of Chisago seeks a Child Welfare and Intake Specialist to provide intake, assessment, and case management for Child Protection, Child Welfare, and PSOP programs. You will support the Child Protection teams and work with law enforcement and legal partners to ensure safety and service delivery.

The role is full-time and based at Government Center, with after-hours on-call as needed. Experience in a public social services setting is preferred, with a focus on HIPAA compliance and teamwork.

Qualifications

• Bachelor of Social Work required; MSW preferred.
• One year experience in social services acceptable with relevant degree.

Responsibilities

• Handle intake for Child Protection, Child Welfare, and PSOP.
• Enter reports in SSIS data system and coordinate with partners.

Skills

Communication

Case management

Interpersonal skills

HIPAA compliance

Education

Bachelor's in Social Work

MSW preferred

Tools

SSIS

Computer literacy

Job description

$36.99 to $48.71 DOQ

POSITION TITLE: Child Welfare and Intake Specialist

DEPARTMENT: Health & Human Services

POSITION STATUS: Full-time, Appointed, Teamsters Local 320 Union

JOB LOCATION: Government Center

POSTION OBJECTIVE:

To provide intake, assessment and case management services for Child Protection, Child Welfare and PSOP programs and support Child Protection teams in other tasks as needed.

SUPERVISION RECEIVED:

SUPERVISION EXERCISED:

None

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Intake Discretion A % 40

• Child Protection Intake:
• Enter Child Protection/Child Welfare/PSOP intake reports in SSIS data system.
• Respond to Intake reporting, interview reporter, the reporter and contact collaterals for additional information.
• Interview walk in clients who request social services
• Triage and assign case that require immediate response.
• Collaborate with law enforcement, County Attorney’s office and other multidisciplinary agencies for screenings.
• Serve as a team member on the Multidisciplinary Child Protection Team.
• Utilize all human service related and data systems to obtain allowable background/assessment/screening information.
• Ability to provide on call after hours work. This may require phone or in person client contact. Chisago County provides child protection services 24 hours a day 7 days a week.

Other duties as assigned Provide Child Welfare Services – Assessment/Case Management Discretion A % 50

• Completing Child Welfare/PSOP Assessments/Case Management Services
• Assess services needs of children in child welfare reports as well as PSOP cases and Family Assessments (as needed).
• Provide information and referral services and potentially services needed for safety planning for families and children.
• Assess need for services and ongoing case management services to families for Child Welfare and PSOP cases.
• Identify appropriate services and develop case plans for clients.
• Work as a team with other professionals to provide services for clients.
• Provide court work to include reports to the court, monitoring of conditions of court order, offering testimony, working with the County Attorney, coordination with defense counsel, complete memorandums for petitions.
• Provide information and referrals for families.
• Provide Child Welfare Assessment and Case Management Services to Children under age 13 who commit delinquent acts.
• Provide case management services as needed.

Other Related Duties Discretion A % 10

• Participate in training and necessary meetings as requested
• Employee must have demonstrated ability to work effectively and efficiently in a wide variety of computer programs and systems.
• Must be able to maintain positive working relationship with County Attorney, County Administration, Department Administrative team, and other county and community committees, State offices of the State of Minnesota for miscellaneous programs.
• Demonstrates adherence to and knowledge of HIPAA and Data Practices in work assignment.
• Follow County and Department Policies and Procedures.
• Keeps and Maintains Automobile Insurance and valid Driver’s License at all times.

Other Duties as assigned by Supervisor

DESIRED MINIMUM QUALIFICATIONS:

Education and Experience

• Bachelor of Social Work degree. Master of Social Work preferred OR
• A bachelor’s degree from an accredited four-year college or university with a major in any field and one year of experience as a social worker in a public or private social services agency.

Preference may be given to applicants with previous child protection experience and/or

applicants who have successfully completed the Child Welfare Specialization within their degree program, including a field placement within a child protection/child welfare setting that serves IV-E eligible families.

Knowledge, Skills, and Abilities

• Ability to manage issues/challenges of working in a Child Protection environment.
• Ability to ensure one’s own and client’s safety
• Ability to identify risk factors.
• Ability to establish intervention approaches.
• Ability to apply integrated case management.
• Ability to apply professional ethics to the general work situation.
• Ability to establish and maintain effective working relationships with internal and external individuals and groups.
• Ability to work in cross-cultural situations, demonstrating respect and understanding of diverse cultures and social groups. Ability to respect the diverse values and cultures of families.
• Ability to communicate in an appropriate manner, orally and in writing, with internal and external individuals and groups to share information, represent the goals and objectives of the client and agency and reach agreement on issues.
• Ability to manage one’s own workload effectively, efficiently and independently, achieving results within acceptable time frames taking into consideration changing priorities.
• Ability to deal effectively with conflict and apply dispute resolution procedures, problem solving and negotiation skills in an effective and collaborative manner.

TOOLS AND EQUIPMENT USED:

Computer, copier, phone, fax, automobile, other miscellaneous equipment relative to position.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit, talk and hear. The employee is regularly required to walk; use hands and arms, to operate, handle or feel objects, tools or controls. The employee will reach with arms and hands. Occasionally the employee is required to climb and balance, bend, stoop, kneel, crouch and/or crawl.

The employee will occasionally lift, and/or move up to 50 pounds. Specific vision abilities required by this job include close, distant and peripheral vision and the ability to adjust focus.

The employee must be able to drive and operate a vehicle.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is a combination of both the office and the client’s homes. When out of the office the employee may be subject to adverse weather such as hot and wet and/or humid in the summer and cold and wet in the other seasons. The noise level can range from moderately quiet in the office to loud and noisy in the field.

The employee occasionally may be exposed to contagious diseases and parasites and/or potentially violent individuals or domestic animals.

Working Conditions

The characteristics listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• This classification regularly involves physical agility requirements such as: climbing, stooping, kneeling, crouching, crawling, reaching, pushing, pulling, repetitive motions and manual dexterity.
• Sensory requirements include standard vision requirements; vocal communication is required for expressing ideas by means of the spoken word; and hearing is required to perceive information at normal spoken word levels;
• The noise level can range from moderately quiet in the office to loud and noisy in the field.

Physical Exertion (Pounds)

Up to 10

Regular

Up to 25

Occasional

Up to 50

Occasional

Up to 100

Seldom

100 or more

Seldom

Applicants for appointment for this position will be required to submit a formal application and may be subject to rating of education and experience, oral interview and/or reference check, background investigation, criminal history check, drug testing. Job related tests may be required of any applicant.

Applicants for appointment to this position will be required to submit a formal application and may be subject to rating of education and experience, oral interview and/or reference check. Job related tests may be required of any applicant.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and employee as is subject to change by the employer as the needs of the employer and requirements of the job change.

GENERAL STATEMENT:

Applicants for appointment to this position will be required to submit a formal application and may be subject to rating of education and experience, oral interview and/or reference check. Job related tests may be required of any applicant.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and employee as is subject to change by the employer as the needs of the employer and requirements of the job change.

JOB RANK:

Grade 13

Effective Date: Revision History: 09/18/17; 2019, 2026

(ADA)

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.