Child Welfare Case Manager II - Protective Services

City of Portsmouth; Portsmouth (VA); On-site; USD 52,000 - 68,000; Full time

Job summary

City of Portsmouth is seeking a dedicated child welfare professional to manage cases within the Child Protective Services unit. The role focuses on safeguarding children, coordinating services, and documenting activities for VDSS compliance.

Responsibilities include interviewing families, assessing needs, initiating court petitions, and working with law enforcement and schools to protect vulnerable children. On-call rotations and mandatory state training are required.

Qualifications

• Bachelor's degree in a human services field.
• 1–2 years of crisis intervention, social work or case management experience.
• On-call 24-hour rotation and mandatory state training.

Responsibilities

• Perform professional case management for children and families.
• Coordinate services, assess needs, and develop service plans.
• Investigate suspected child abuse/neglect and ensure safety.
• Attend court hearings and testify; prepare reports for court submission.
• Collaborate with law enforcement, schools, courts and community partners.

Skills

Case management

Crisis intervention

Communication skills

Judgment and decision making

Education

Bachelor's degree in human services

Job description

City of Portsmouth is seeking a dedicated child welfare professional to manage cases within the Child Protective Services unit. The role focuses on safeguarding children, coordinating services, and documenting activities for VDSS compliance.

Responsibilities include interviewing families, assessing needs, initiating court petitions, and working with law enforcement and schools to protect vulnerable children. On-call rotations and mandatory state training are required.