Child Support Specialist Trainee-HELP Program

Suffolk County Government; Town of Islip (NY); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Pension

Paid Time Off

Work-Life Balance

Job summary

Suffolk County Government is seeking a Child Support Specialist Trainee for the HELP Program in New York. The role involves on-the-job training while performing investigations to locate individuals and secure support payments through voluntary agreements or court orders.

You will work with higher-level specialists and support enforcement actions as needed. Starting salary is $41,421 with benefits including health insurance, pension, vacation, sick leave, personal days, and holidays.

Qualifications

• Completion of sixty (60) credits from a college with federally-authorized accreditation or registration by NY State.
• Bondable.
• Within one (1) year of appointment, obtain NYS Notary Public License and maintain it during employment.
• Possess a valid NY State motor vehicle operator’s license.

Responsibilities

• Attend on-the-job and formal training sessions.
• Assist in obtaining debtor residence, family records, and financial information from various sources.
• Review delinquent accounts and locate individuals via calls and inquiries to friends, relatives, informers, neighbors, and agencies.
• Interview unwed mothers to assess feasibility of pursuing court action to establish paternity.
• Refer for appropriate legal action to establish accounts and collect noncollectible amounts.
• Compile and furnish information for related agencies and court actions.
• Monitor child support payments under court orders or voluntary agreements.
• Maintain continuous files and prepare required reports.

Education

Sixty college credits

Job description

Child Support Specialist Trainee-HELP Program

** There is no exam requirement for this role at this time.

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class performs entry-level work in conducting investigations and collecting child support payments from individuals legally responsible for the support of dependents.Trainees receive on-the-job training while performing duties of a limited but increasingly responsible nature. The incumbent assists in performing investigations to locate individuals so that support and paternity orders may be established and payments may be obtained through voluntary agreements or court orders.The incumbent works closely with higher-level Child Support Specialists, and work is subject to review through consultation and examination of work performed.Does related work as required.

TYPICAL WORK ACTIVITIES

• Attends on-the-job and more formalized training sessions;
• Studies literature and other materials to acquire essential knowledge of the field;
• Assists in obtaining information such as debtor’s residence, family records and financial status from a variety of sources;
• Reviews records of delinquent accounts and follows up through telephone and personal contact with friends, relatives, informers, neighbors, associates and various governmental agencies in an effort to locate individuals with delinquent accounts;
• Interviews unwed mothers to assist in determining the feasibility of pursuing court action to establish paternity;
• Makes referrals for appropriate legal action to establish accounts and when accounts are uncollectible;
• Compiles and furnishes required information for related agencies and for court action;
• Monitors child support payments pursuant to court orders or voluntary agreements;
• Maintains continuous files and prepares appropriate reports.

Benefits For You Now And Your Future

• Health Insurance: Suffolk offers a comprehensive health insurance plan, including medical, dental, and vision coverage
• Pension
• Paid Time Off: Vacation (2 weeks to start) is accrued based on length of service; sick leave allows employees to taketime off for illness without sacrificing pay; personal days can be used for a variety of reasons; and thirteen (13) paid holidays.
• Work-Life Balance: County jobs offer regular working hours, reducing the need for overtime or irregular shifts. This helps employees maintain a good work-life balance.

Overall, county government jobs offer a combination of competitive benefits and job security, making them an attractive option for many job seekers.

*This position does not offer relocation assistance at this time

**Sponsorship is not available for this role

Starting Salary: $41,421

MINIMUM QUALIFICATIONS

Completion of sixty (60) credits from a college with federally-authorized accreditation or registration by NY State.

NECESSARY SPECIAL REQUIREMENTS

1. Candidates must be bondable.
2. Within one (1) year of appointment, employees must obtain a NYS Notary Public License. The license must be maintained throughout employment in this title.
3. At the time of appointment and during employment in this title, employees must possess a valid license to operate a motor vehicle in New York State.

SUFFOLK COUNTY

Non-Competitive

Suffolk County’s Commitment to Diversity, Inclusion & Equity:

• Our focus is to promote, support, and implement the County-wide diversity and inclusion strategic plan.
• We achieve results in all our responsibilities through the use of diversity and inclusion best practices.
• We maintain a familiarity with Diversity & Inclusion trends and best practices.

Suffolk County is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.