Child Support Specialist I/II

Oklahoma Human Services; Miami (FL); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Full state employee benefits

Job summary

The Oklahoma Department of Human Services (OKDHS) in Miami, FL is seeking a Child Support Specialist I/II to help initiate and process child support enforcement cases. This full‑time role offers state benefits and requires a valid driver’s license with dependable auto insurance.

Position levels include I with various education substitutions and II with bachelor’s and/or master’s or related degrees plus experience. This role supports case management and enforcement activities within OKDHS.

Qualifications

• Requires a bachelor’s degree or an equivalent combination of education and experience.
• For Specialist II: bachelor’s degree and one year of professional experience in child support enforcement, accounting, legal, or social work; or master’s degree; or juris doctorate; or related associate degree with two years of professional experience.
• Paralegal education or related programs may substitute for experience.
• Must possess a valid driver’s license and maintain required car insurance.

Responsibilities

• Review, analyze, and evaluate child support cases for the appropriate establishment and/or enforcement actions.
• Prepare records of payment, legal pleadings, and correspondence; update computer records.
• Perform locate activities, document case activity; negotiate settlements and agreed orders.
• Mediate between parties and resolve issues relating to child support payments; monitor and manage case log; communicate effectively by phone and in person.

Skills

Driver's license

Education

Bachelor's degree

Equivalent combination experience

Associate’s degree – Legal Assistance / paralegal

Associate’s degree – Public Service – Legal Case Management

ABA-approved paralegal education program

Job description

This position is located in Miami and Jay, Oklahoma.

Child Support Specialist I/II

Annual Salary

• Level I H30A- $36,811.95+ Full State Employee Benefits
• Level II H30B- $39,571.76+ Full State Employee Benefits

Job-related is occasional. Must possess a valid driver’s license and maintain required car insurance.

We are looking for someone to help us in initiating and processing child support enforcement cases! This is a full-time position eligible for full state benefits.

Education and Experience

Child Support Specialist I:

• Requirements at this level consist of a bachelor’s degree
• OR an equivalent combination of education and experience, substituting one year of professional child support enforcement, accounting, legal, or social work for each year of the required education;
• OR completion of an associate’s degree in Legal Assistance or a closely related program of paralegal education;
• OR an associate’s degree in Public Service – Legal Case Management;
• OR completion of an American Bar Association-approved paralegal education program.

Child Support Specialist II:

• Education and Experience requirements at this level consist of a bachelor’s degree and one year of professional experience in child support enforcement, accounting, legal, or social work;
• OR a master’s degree
• OR a juris doctorate degree;
• OR an associate’s degree in Legal Assistance or a closely related program of paralegal education and two years of professional experience in child support enforcement, accounting, or social work;
• OR an associate’s degree in Public Service – Legal Case Management and two years of professional experience in child support enforcement, accounting, or social work;
• OR completion of an American Bar Association approved paralegal education program and two years of professional experience in child support enforcement, accounting, or social work;
• OR an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required bachelor’s degree.

Job Responsibilities

• Review, analyze, and evaluate child support cases for the appropriate establishment and/or enforcement actions;
• Prepare records of payment, legal pleadings, and correspondence;
• Update computer records, perform locate activities, document case activity;
• Negotiate settlements and agreed orders;
• Mediate between parties and resolve issues relating to child support payments;
• Monitor and manage case log;
• Communicate effectively by phone and in person;
• And other duties as assigned.

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If you have questions, please contact [e-mail]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.

Announcement Number:26-JD156

83003588/JR62182, 83003702/JR63021