Child Support Lead

Steele County; Owatonna (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

HSA/VEBA contributions

Medical insurance provided by Medica

Dental insurance

Vision insurance

Life insurance

Long term disability insurance

Deferred compensation plan

Pension plan

Paid time off

Job summary

Steele County is seeking a Child Support Lead to supervise, train, and mentor the child support staff under the Eligibility & Enrollment Supervisor. You will review and assign cases, improve forms and procedures, and coordinate with courts and agencies to ensure compliance.

You will also back up activities across child support areas and perform the standard duties of a Child Support Officer. The role requires an Associates degree with relevant coursework or a high school diploma with senior

Qualifications

• Associates Degree with coursework in paralegal, business, public administration, behavioral or social science or related field and two to four years of experience working with at-risk populations.
• High School Diploma or GED Equivalence and three years or more as Child Support Officer.
• Valid Driver’s License
• Ability to pass a background check

Responsibilities

• Leads and provides guidance to child support officers and case aides.
• Reviews, assigns and monitors cases for all types of legal actions, including reviewing legal documents for accuracy before sending to county attorney’s office.
• Reviews and recommends new ideas, forms, policies and procedures for the team.
• Represents the Child Support team when coordinating and resolving issues with other governmental agencies, community partners, court systems, etc.
• Collects child support payments and arrearages by enforcement remedies like garnishment of wages, submitting affidavits to insurance companies and attorneys for settlement, seizes assets, levies bank accounts, or processing judgments with the court.
• Testifies in court on behalf of agency or client, prepares court documents, provides financial and current case status information.
• Consults with supervisor on special or unusual cases and recommends actions to be taken.
• Performs all duties of the Child Support Officer.

Skills

Leadership

Staff training

Mentoring

Communication

Consultation

Education

Associates degree with paralegal/business/public administration coursework

High School Diploma or GED

Job description

DutiesUnder the direction of the Eligibility & Enrollment Supervisor, the Child Support Lead is responsible for performing administrative duties, overseeing child support staff, training and continued mentoring of staff, assisting the supervisor with delegation of work duties, providing consultation and support, resolving work related issues, and related work as assigned. The Child Support Lead serves as a backup contact person for all child support areas of work. Complete all regular duties of the Child Support Officer position. Duties include but are not limited to:

• Leads and provides guidance to child support officers and case aides.
• Reviews, assigns and monitors cases for all types of legal actions. Including reviewing legal documents for accuracy prior to being sent to the county attorney’s office.
• Reviews and recommends new ideas, forms, policies and procedures for the team.
• Represents the Child Support team when coordinating and resolving issues by communicating and collaborating with other governmental agencies, community partners, court systems, etc
• Collects child support payments and arrearages by enforcement remedies like garnishment of wages, submitting affidavits to insurance companies and attorneys for settlement, seizes assets, levies bank accounts, or processing judgements with the court.
• Testifies in court on behalf of agency or client, prepares court documents, provides financial and current case status information.
• Consults with supervisor on special or unusual cases and recommends actions to be taken.
• Performs all duties of the Child Support Officer.
• Associates Degree with coursework in paralegal, business, public administration, behavioral or social science or related field and two to four years of experience working with at-risk populations OR High School Diploma or GED Equivalence and three years or more as Child Support Officer.
• Valid Driver’s License
• Ability to pass a background check

Job Duties

DutiesUnder the direction of the Eligibility & Enrollment Supervisor, the Child Support Lead is responsible for performing administrative duties, overseeing child support staff, training and continued mentoring of staff, assisting the supervisor with delegation of work duties, providing consultation and support, resolving work related issues, and related work as assigned. The Child Support Lead serves as a backup contact person for all child support areas of work. Complete all regular duties of the Child Support Officer position. Duties include but are not limited to:

• Leads and provides guidance to child support officers and case aides.
• Reviews, assigns and monitors cases for all types of legal actions. Including reviewing legal documents for accuracy prior to being sent to the county attorney’s office.
• Reviews and recommends new ideas, forms, policies and procedures for the team.
• Represents the Child Support team when coordinating and resolving issues by communicating and collaborating with other governmental agencies, community partners, court systems, etc
• Collects child support payments and arrearages by enforcement remedies like garnishment of wages, submitting affidavits to insurance companies and attorneys for settlement, seizes assets, levies bank accounts, or processing judgements with the court.
• Testifies in court on behalf of agency or client, prepares court documents, provides financial and current case status information.
• Consults with supervisor on special or unusual cases and recommends actions to be taken.
• Performs all duties of the Child Support Officer.

Minimum Education Required

• Associates Degree with coursework in paralegal, business, public administration, behavioral or social science or related field and two to four years of experience working with at-risk populations OR High School Diploma or GED Equivalence and three years or more as Child Support Officer.
• Valid Driver’s License
• Ability to pass a background check

Minimum Experience Required

• Associates Degree with coursework in paralegal, business, public administration, behavioral or social science or related field and two to four years of experience working with at-risk populations OR High School Diploma or GED Equivalence and three years or more as Child Support Officer.

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

No

Veterans Encouraged to Apply

Yes

Compensation

$30.49 - $38.87 / Hourly

Postal Code

55060

Job Type

Full Time

Place of Work

On-site

Requisition ID

78697

Job Benefits

Steele County will contribute to HSA/VEBA $1,700 for single or $3,500 for family (if you elect to pay for our Medical insurance that is provided by Medica); other benefits that are available include dental, vision, life insurance, long term disability insurance, deferred compensation plan, pension plan, employee assistance program, paid time off, etc. Cost of living adjustment and pay increases per union contract. The pay range listed is our 2026 rates. We are currently set to receive a 4% cost of living adjustment on 1/1/2027.