Child Support Investigator 2

Munro Footwear Group; Helena (MT); On-site; USD 88,166,000 - 93,677,000; Full time

Job summary

The Montana Department of Public Health and Human Services (DPHHS) seeks a Child Support Investigator 2 in Helena to diligently pursue and uphold financial and medical support for children, managing a heavy caseload and providing state‑administered child support services.

Applicants must submit through the Montana State Careers site with required documents, and will undergo background checks and FBI fingerprint checks as part of the process.

Qualifications

• Bachelor’s degree in criminal justice, business administration, public administration, social work, psychology, or related field.
• Three years job related experience, child support, general investigative or relevant collections experience.
• Other combinations of directly related education and experience may be considered on a case-by-case basis.
• Successful applicants will be subject to background checks and FBI fingerprint checks.

Responsibilities

• Maintain a complex caseload (up to 500 cases) and provide state administered child support services.

Skills

Investigative principles

Due process

Administrative process

Judicial process

Decision making

Problem solving

Education

Bachelor’s degree

Job description

Job Description - Child Support Investigator 2 (05123) (26142358)

Position Title:

Child Support Investigator 2 (05123) - ( 26142358 )

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov .

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division.

The Child Support Services Division (CSSD) seeks to diligently pursue and ultimately achieve financial and medical support of children by establishing, enforcing, and increasing public awareness of parental obligations. The Child Support Investigator maintains a complex caseload (up to 500 cases) and provides state administered child support services.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience

Qualifications for this Career Opportunity

• Knowledge of investigative principles, due process, administrative and judicial process.
• Knowledge of general collections principles and social service programs.
• Ability to analyze information, make decisions and solve problems.
• Bachelor’s degree in criminal justice, business administration, public administration, social work, psychology, or related field.
• Three years job related experience, child support, general investigative or relevant collections experience.
• Other combinations of directly related education and experience may be considered on a case-by-case basis.

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

As a condition of employment, you will be subject to successfully passing an FBI fingerprint check every 5 years.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary:

$31.09 - 31.09 Hourly

Telework Eligibility: Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)

Benefits Package Eligibility: Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1

Employee Status: Regular Schedule: Full-Time

Job Type

Standard

Shift

Day Job

Travel

Yes, 5 % of the Time

Primary Location

Helena

Agency: Department of Public Health & Human Services

Union: Montana Federation of Public Employees

Posting Date

Sep 17, 2026, 1:01:53 PM

Closing Date (based on your computer's timezone): Oct 2, 2026, 5:59:00 AM

Required Application Materials: Cover Letter, Resume, References

Contact Name: Human Resources | Contact Email: [e-mail] | Contact Phone: [phone] Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.