CHILD SUPPORT ENFORCEMENT CONSULTANT

DCFS-Department of Children and Family Services; Baton Rouge (LA); On-site; USD 52,000 - 72,000; Full time

Job summary

Department of Children and Family Services in Baton Rouge, LA seeks a dedicated Child Support Enforcement Consultant to coordinate and track DA site visits and IRS audits, maintain compliance documentation, and collaborate with PI Consultants, DA offices, and CSE Operations on IV-D issues.

The role includes coordinating NAC background checks, maintaining personnel lists, scheduling annual site visits, and supporting projects to improve paternity establishment, order establishment, and child

Qualifications

• Six years of experience in child support enforcement.
• Six years of full-time work experience in any field plus three years of experience in child support enforcement.
• A bachelor’s degree plus three years of experience in child support enforcement.
• A master's degree plus two years of experience in child support enforcement.
• Every 30 semester hours earned towards experience substitution (max 120 semester hours = 4 years).

Responsibilities

• Monitors and disburses the CAFE unassigned and former employee queues for all offices, across the state, daily.
• Serves as the CSE Agency's Noncriminal Agency coordinator (NAC) for the CSE background checks.
• Maintains the Authorized Personnel List on file with the LSP Bureau.
• Schedules and conducts annual site visits with attorneys to review monthly reports, inspect offices and audit case files.
• Provides support to initiate, implement, and work projects to enhance service delivery and performance in paternity, order establishment, and collection of child support.
• Works closely with CSE training specialists to update training material.

Skills

Child support enforcement experience

Education

Bachelor's degree

Master's degree

Job description

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

Join Our Team at DCFS: Child Support Enforcement Consultant

This position supports several ongoing Program Integration responsibilities, including coordinating and tracking DA site visits and IRS Internal Inspection Audits to ensure they are completed timely, maintaining the related compliance documentation and statistical data, and coordinating with PI Consultants, District Attorney offices, and CSE Operations to address IV-D program compliance issues.

Qualifications

• Six years of experience in child support enforcement; OR
• Six years of full-time work experience in any field plus three years of experience in child support enforcement; OR
• A bachelor’s degree plus three years of experience in child support enforcement; OR
• A master's degree plus two years of experience in child support enforcement.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Monitors and disburses the CAFE unassigned and former employee queues for all offices, across the state, daily.
• Serves as the CSE Agency's Noncriminal Agency coordinator(NAC) for the CSE criminal background checks.
• Responsible for maintaining the Authorized Personnel List on file with the LSP Bureau.
• Schedules and conducts annual site visit with attorneys to go over monthly reports for clarifications, inspect offices to ensure case records are secure, and audits case files at random. Reports results to CSE Manager 3.
• Provides support to CSE as necessary to initiate, implement, and work projects to enhance service delivery and increase performance in the areas of paternity establishment, order establishment, and collection of child support.
• Works closely with CSE training specialists to update information on CSE training material.

Position-Specific Details

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule

Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location

Baton Rouge, LA

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

Contact Information

For further information about this vacancy, contact:

Yolanda Jackson

[e-mail]

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.