Child Support Enforcement Assistant - Admin & Case Work

maine; Sanford (ME); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Work-Life Fit - Rest is e

Job summary

The Department of Health and Human Services (DHHS) in Maine is seeking a Human Services Enforcement Assistant in the Division of Support Enforcement & Recovery (DSER) for a full-time, Monday–Friday 8–5 role in Sanford. You will handle administrative tasks, assist with legal documents, and support the child support program with case management and communications.

Minimum qualifications include foundational office/administrative experience and proficiency with Outlook, Excel, Word, data entry, and

Qualifications

• Outlook, Excel, MS Word and comparable word processing/spreadsheet applications.
• Data Entry (entering data and narratives).
• Written and Verbal Communications, including keyboarding & telephone skills.
• Customer Service.
• Teamwork.

Responsibilities

• Process administrative documents and assist with processing legal documents (e.g., wage attachments, license revocation, passport denial, motor vehicle liens).
• Communicate with parents and provide information about the child support program.
• Manage correspondence and respond to time-sensitive mail and electronic communications.
• Provide telephone customer service.
• Build cases and manage contact with individuals applying for child support services.
• Classify and index documents; assist with scheduling genetic testing and general office duties.

Skills

Outlook

Excel

MS Word

Data Entry

Written and Verbal Communications

Customer Service

Teamwork

Education

Foundational education/experience in office/administrative support

Job description

The Department of Health and Human Services (DHHS) in Maine is seeking a Human Services Enforcement Assistant in the Division of Support Enforcement & Recovery (DSER) for a full-time, Monday–Friday 8–5 role in Sanford. You will handle administrative tasks, assist with legal documents, and support the child support program with case management and communications.

Minimum qualifications include foundational office/administrative experience and proficiency with Outlook, Excel, Word, data entry, and