CHILD SUPPORT CASE PROCESSING SPECIALIST - 73006328

Florida; Florida; Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Tuition waivers

Paid time off

10 paid holidays annually

Retirement savings

Vision and dental insurance

Job summary

The Florida Department of Revenue’s Child Support Program is seeking a qualified candidate for the role of Child Support Case Processing Specialist. You will assist customers and input information into our case management system, building proficiency while supporting families.

The position is within the Child Support Program and is eligible for telework after training. Hours are 8am to 5pm, Monday through Friday.

Responsibilities

• Assisting customers
• Using a computer system to review and input information
• Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist I.

Job description

Child Support Case Processing Specialist - 73006328

Pay Plan: Career Service

Child Support Program

Child Support Case Processing Specialist (Revenue Specialist I)

This is an Internal Agency Advertisement.

The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website .

This position performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you.

Responsibilities

• Assisting customers
• Using a computer system to review and input information
• Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist I.

Work Arrangement

This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.

Standard workday of 8am - 5pm, Monday through Friday.

Benefits

• Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

Contact

Teresa French, , .

Additional Information

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center).

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.VETERANS' PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.

Veterans' Preference documentation requirements are available by clicking here.