CHILD SUPPORT CASE PROCESSING ANALYST - 73006162

State of Florida; Tallahassee (FL); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Tuition waivers

Paid leave and holidays

Job summary

The Florida Department of Revenue seeks a Child Support Case Processing Analyst to support court proceedings and manage complex case data in Tallahassee. This role emphasizes customer support and collaboration with internal and external partners.

The position requires attending Court, gathering case information, and resolving issues to determine next steps. Telework is possible after training, with standard hours 8am–5pm, Monday–Friday.

Qualifications

• Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
• Have not accepted a lateral transfer within the last 12 months (excluding hardship lateral transfers).

Responsibilities

• Initiating and responding to requests
• Coordinating with internal and external partners
• Researching and resolving case issues
• Gathering information and analyzing case data to determine next steps
• Assisting customers
• Preparing for and attending Court
• Interacting with legal services providers, other states, employers, and other business partners
• Making decisions based on case information and provided documentation

Skills

Customer support

Court attendance

Case research

Data gathering

Interagency coordination

Job description

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CHILD SUPPORT CASE PROCESSING ANALYST - 73006162

Date: Oct 30, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:886691

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73006162

Position Number:73006162

Salary: $38,760.36 - $45,004.08 / annually

Child Support Case Processing Analyst (Revenue Specialist II)

This is an Internal Agency Advertisement

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website .

JOB SUMMARY:

This position performs customer support and attends Court for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:

• Initiating and responding to requests
• Coordinating with internal and external partners
• Researching and resolving case issues
• Gathering information and analyzing case data to determine next steps
• Assisting customers
• Preparing for and attending Court
• Interacting with legal services providers, other states, employers, and other business partners
• Making decisions based on case information and provided documentation

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II.
• Have not accepted a lateral transfer within the last 12 months (excluding hardship lateral transfers).

SPECIAL NOTES:

• This position is located in Tallahassee, FL.
• This position requires routine travel for court attendance.
• This position has a standard workday of 8am – 5pm, Monday through Friday.
• This position may require you to work outside your regular work schedule, should there be a business need to do so.
• This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.

SALARY: $38,760.36 - $45,004.08

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER: In assessing job applicants, the Department of Revenue values authenticity, independent thought, and accuracy in applicants’ responses. Therefore, applicants should not use artificial intelligence (AI) tools to assist in any manner with skills verification tests, online assessments, production of required work samples, or during the interview process. Applicants who submit or provide AI generated or AI assisted responses may be disqualified from consideration.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hireor promotionunless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov .

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location: TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32304

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.