Child Support Case Manager: Help Families Thrive

Menomonie Area Chamber; Wisconsin; On-site; USD 39,000 - 42,000; Full time

Job summary

Menomonie Area Chamber in Dunn County seeks a Child Support Specialist to manage caseloads, establish and enforce support orders, and coordinate paternity actions. The role involves confidentiality, legal document handling, and collaboration with legal and welfare resources to support children and families.

You will assess cases, prepare court-ready documents, and respond to inquiries while maintaining compliance with Wisconsin statutes and program rules.

Qualifications

• Associate’s degree in a related field is required.
• Minimum of two years in an office setting with substantial public contact.
• Background check and fingerprinting will be conducted pre-employment.
• Knowledge of Kids Information Data System (KIDS) preferred.
• English language skills sufficient for written and verbal communication.

Responsibilities

• Manage assigned caseload within timelines for various case types.
• Maintain highly confidential case files.
• Assess venue/jurisdiction and determine case management actions.
• Compute support obligations using financial records and standard guidelines.
• Establish employer health insurance coverage where applicable.
• Locate absent parents for information gathering.
• Prepare wage withholding and NMSS notices to employers.

Skills

Public contact experience

Education

Associate’s Degree in Human Services, Criminal Justice, Paralegal or related field

Two years in an office with public contact

Job description

Menomonie Area Chamber in Dunn County seeks a Child Support Specialist to manage caseloads, establish and enforce support orders, and coordinate paternity actions. The role involves confidentiality, legal document handling, and collaboration with legal and welfare resources to support children and families.

You will assess cases, prepare court-ready documents, and respond to inquiries while maintaining compliance with Wisconsin statutes and program rules.