Child Support Case Manager & Customer Service Advocate

Youngwilliams Pc; Lander (WY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Nine paid holidays

Paid sick days

Paid vacation days

Medical, dental, vision, voluntary lif

401k options for full-time employees

Job summary

Youngwilliams Pc in Wyoming seeks a Customer Service focused Child Support Case Worker to join our full-time team in Lander. You’ll support families, manage cases, and collaborate with state systems to establish orders and locate information as needed.

No experience is necessary; extensive paid training is provided. We offer nine paid holidays, paid sick and vacation days, comprehensive medical/dental/vision insurance, voluntary life insurance, and a 401k plan.

Qualifications

• No experience is necessary. Extensive paid training provided.

Responsibilities

• Case management
• Assisting in the establishment of family support orders
• Using locate tools to obtain customer address, employment, and assets
• Identifying barriers, evaluating how we can help the customer
• Providing excellent customer service with sensitive topics
• Maintaining confidentiality and security of case information

Skills

Case management

Customer service

Confidentiality

Problem solving

Job description

Youngwilliams Pc in Wyoming seeks a Customer Service focused Child Support Case Worker to join our full-time team in Lander. You’ll support families, manage cases, and collaborate with state systems to establish orders and locate information as needed.

No experience is necessary; extensive paid training is provided. We offer nine paid holidays, paid sick and vacation days, comprehensive medical/dental/vision insurance, voluntary life insurance, and a 401k plan.