Empowering Child Support Case Manager | Help Families

YOUNGWILLIAMS INC; Douglas (WY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

No experience required

Paid holidays

Paid time off

Health/dental/vision insurance + 401k

Company-paid life insurance & LTD

Career advancement

Job summary

YOUNGWILLIAMS INC is seeking a Child Support Case Worker - Customer Service in Douglas, WY. This regular full-time role supports Wyoming families through case management, assisting in establishing family support orders, and locating customers’ addresses, employment, and assets.

No experience is necessary; extensive training is provided. The position emphasizes confidential handling of sensitive information, strong customer service, and commitment to staff advancement, with benefits including

Responsibilities

• Case management
• Assisting in the establishment of family support orders
• Using locate tools to obtain customer address, employment, and assets.
• Identifying barriers, evaluating how we can help the customer.
• Providing excellent customer service with sensitive topics.
• Maintaining confidentiality and security of case information.

Job description

YOUNGWILLIAMS INC is seeking a Child Support Case Worker - Customer Service in Douglas, WY. This regular full-time role supports Wyoming families through case management, assisting in establishing family support orders, and locating customers’ addresses, employment, and assets.

No experience is necessary; extensive training is provided. The position emphasizes confidential handling of sensitive information, strong customer service, and commitment to staff advancement, with benefits including