Child Protective Service Supervisor

WV Department of Human Services; Wayne (WV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Retirement options

Public Service Loan Forgiveness (PSLF)

Job summary

WV Department of Human Services is seeking a Child Protective Service Supervisor to guide a team of workers, oversee clinical decisions, and mentor staff in family preservation and child safety. The role emphasizes leadership, trauma-informed intervention, and coordination with partners to ensure high-quality protective services.

Applicants should possess strong communication skills, a background in clinical social work, and the ability to manage high-pressure situations while upholding

Qualifications

• Experience leading and mentoring CPS staff.
• Strong clinical social work background and knowledge of child welfare laws.
• Ability to make high-stakes safety decisions.

Responsibilities

• Supervise a unit providing child protective services.
• Oversee investigations, assessments, and interventions.
• Coordinate with law enforcement, courts, and community partners.

Skills

Clinical social work

Forensic interviewing

Leadership

Staff mentorship

Decision making

Administrative excellence

Education

Bachelor's degree

Job description

General Description

BSS27WN002

Empower the Team That Protects Our Future!

Are you an experienced caseworker ready to lead the next generation of advocates? We’re looking for a visionary and supportive Child Protective Service Supervisor to guide a team of dedicated workers in the mission of family preservation and child safety. In this vital leadership role, you will move beyond individual casework to oversee clinical decisions, mentor staff, and ensure that every child in your unit receives the highest standard of protection and care.

What You Bring

• In-depth expertise in clinical social work, forensic interviewing, and the advanced application of state and federal child welfare statutes.
• Proven leadership and mentorship skills , with the ability to manage high-pressure situations and support staff through secondary traumatic stress.
• Exceptional decision-making capabilities , specifically in determining safety thresholds and permanent placement outcomes.
• A commitment to administrative excellence , ensuring the unit performance meets or exceeds all regulatory and quality assurance standards.

Why Join Us?

• Shape the culture of care by mentoring and developing the skills of frontline CPS Workers and Associates.
• Directly influence systemic outcomes by overseeing complex cases and implementing best practices in trauma-informed intervention.
• Enjoy competitive benefits , including generous leave, comprehensive health coverage, retirement options, and eligibility for Public Service Loan Forgiveness (PSLF) programs.
• Be a leader in a mission-driven organization where your expertise guides the safety and well-being of your entire community.

Performs complex supervisory work in the provision of child protective services. Plans, assigns, and reviews the work of employees performing child protective services; performs related supervisory functions. Coordinates the work of the unit with inter- and intra-governmental units, community organizations and advocacy groups. Employees are subject to on-call status during non-business hours. Maybe required to deal with situations which are potentially dangerous to client and worker. This position is for the supervision of ongoing CPS cases. May also assist co-supervisor with screening services. Performs related work as required. Mandatory overtime may be required for this position.

Applicants must possess a valid WV driver’s license, and reliable transportation. Applicants also must have strong communication skills, both oral and written, and maintain detailed case records and extensive documentation. Overtime hours and frequent travel may be required. Successful completion of a background check is required for employment.

County(ies) of work: Wayne

0511P04208

Example Of Duties And Responsibilities

These positions supervise a unit providing child protective services. They oversee the investigation, assessment, and intervention of child abuse, neglect, and exploitation cases. These positions also conduct their own casework. They train, coach, and evaluate staff to ensure high-quality casework and adherence to agency policies, laws, and best practices. They serve as liaisons between staff and agency leadership and coordinate with community partners, such as law enforcement, courts, schools, and medical professionals. Work requires high-level decision-making with substantial impact on child safety and family outcomes. These positions require use of a personal vehicle for travel, participation in on-call rotation after business hours, and may necessitate overtime. Perform related work as required.

Minimum Qualifications

Education

Bachelor's degree from an accredited college or university.

Experience

Four (4) years of full-time or equivalent part-time experience performing social services, probation and enforcement services, or community support and welfare services for adult and child protection.

Experience Substitution

Additional education may substitute based on a year-for-year basis or as determined by the Office of Shared Administration Equivalency Chart.

Special Requirements

Valid driver’s license.

Internal Applicants Only

Two (2) years of full-time or equivalent part-time experience in Child or Adult Protective Services, Centralized Intake, Child Welfare, or Youth Services may substitute for the required experience.

Note

Applicants hired into this classification must obtain licensure as a social worker from the West Virginia Board of Social Work within a timeframe established by the appointing agency. Until licensure is obtained, they may not perform duties that require a licensed social worker under state law or Board regulation.

About The Organization

The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.