Child Care Licensing Inspector

Texas Health and Human Services; Wichita Falls (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Child Care Licensing Inspector to ensure the health and safety of children in Texas. This role involves monitoring and investigating child-care facilities, conducting inspections, and providing training to enhance compliance with regulations. Join a team dedicated to making a positive impact, where your contributions truly matter. Enjoy a comprehensive benefits package, including 100% paid health insurance for full-time employees, generous time off, and opportunities for career advancement. If you are passionate about child welfare and regulatory compliance, this is the perfect opportunity for you.

Benefits

100% paid employee health insurance

Defined benefit pension plan

Generous time off benefits

Career advancement opportunities

Qualifications

• Graduation from an accredited four-year college or equivalent experience.
• Experience in regulatory services like inspections and investigations preferred.

Responsibilities

• Monitor and inspect child-care facilities for compliance with standards.
• Investigate complaints and document findings accurately.
• Provide training and technical assistance to child-care providers.

Skills

Effective verbal communication

Effective written communication

Emotional intelligence

Critical thinking

Cultural diversity awareness

De-escalation techniques

Organizational skills

Basic office equipment operation

Ability to travel

Education

Bachelor's degree or equivalent experience

Tools

Mobile technology (tablet, cell phone)

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Functional Title: Child Care Licensing Inspector

Job Title: CCL Inspector III

Agency: Health & Human Services Comm

Department: Region 2 CCL DC Field Ops

Posting Number: 5060

Closing Date: 06/22/2025

Posting Audience: Internal and External

Occupational Category: Community and Social Services

Salary Group: TEXAS-B-15

Salary Range: $4,250.00-$4,837.08

Shift: Day

Travel: Up to 75%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Job Location City: WICHITA FALLS

Job Location Address: 925 LAMAR ST

Why choose to become a Child-Care Regulation Inspector?

• Be an agent of change
• Flexibility
• Advancement and promotional opportunities

If you’re seeking a rewarding career where you can utilize your skills, educate and regulate child-care providers to ensure the health, safety, and well-being of children in Texas, and make a difference, you’re in the right place!

Our child-care regulation inspectors work as a collaborative team monitoring and investigating child-care facilities throughout the State of Texas. Team members perform facility inspections, conduct investigations in child-care facilities and homes, provide training to child-care providers, and convene pre-application meetings for child-care facility applicants.

This position may be filled as CCL Inspector IV or V if applicant has previous experience as identified in the initial screening section.

Monitors licensed and registered child-care facilities, documents compliance or noncompliance with standards, and notifies providers of any required corrective action in accordance with CCR policy. Monitoring includes the timely completion of monitoring inspections; follow-up inspections; providing feedback on waivers and variances. Monitors application and permit fees payments; monitors for results of background checks for review and next steps; assesses controlling persons identification; and monitors permit renewals. Effectively plans inspections evaluates all standards in a two-year period; evaluates the federally required standards annually; identifies and cites deficiencies correctly while ensuring risk mitigation; takes photos as required and documents those correctly; ensures the documentation is clear and concise; ensures corrections to deficiencies are appropriate to address risk; and provides useful, purposeful technical assistance to assist operations in improving compliance. (30%)

Investigates complaints, allegations of minimum standards violations in licensed child-care facilities and licensed, registered, and listed homes. Investigations are completed timely according to law, rule, and policy expectations. This position must complete investigation initiations and investigation actions timely and accurately within required time frames; and send investigation notifications timely. Documentation reflects that investigations are thorough, address risk to children, and are compliant with laws, rules, and minimum standards. In addition, documentation of findings is sufficient to support the investigation decisions. Completes regulatory tasks associated with DFPS investigations of abuse, neglect, or exploitation in residential childcare operations such as participating in risk assessments; evaluation of information collected during DFPS investigations to cite deficiencies for minimum standards violations timely according to law, rule, and policy; and ensures all actions are completed timely and accurately within required time frames. (25%)

Evaluates new applications for child-care facilities to issue permits. Permit applications and issuances are processed according to law, rules, and policy time frames. Documentation accurately reflects the acceptance and issuance decisions. (15%)

Identifies risk and recommends referral to Child-Care Enforcement (CCE) when necessary, in accordance with law, rule, and policy, with the focus on provider accountability to ensure the health, safety, and well-being of children in registered child-care facilities. This position is responsible for processing provider plans of action timely and addressing identified risk; conducting inspections to follow up after enforcement actions to evaluate registered child-care facility compliance with the tasks or conditions associated with the action. (10%)

Provides training and technical assistance to child-care providers. Attends or presents at provider meetings. Conducts provider trainings that are useful, purposeful, and outcome-oriented, including Pre-Application sessions for new providers, and minimum standard trainings. Networks and collaborates with providers, stakeholders, and the public. (10%)

Responds to emergency complaints of high-risk situations in licensed operations. (5%)

Performs other duties as assigned and required to maintain unit operations. (5%)

Registrations, Licensure Requirements or Certifications:

Valid driver’s License.

Knowledge, Skills and Abilities (KSAs):

• Knowledge of Texas laws and regulation.
• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective working relationships.
• Skill in applying emotional intelligence to all situations.
• Ability to critically think and identify risk and mitigation measures.
• Ability to work with diverse groups of people while promoting respect for cultural diversity in all working relationships.
• Ability to de-escalate situations with tact and diplomacy.
• Ability to self-start, organize, and manage priorities.
• Ability to operate basic office equipment including camera/AV equipment.
• Ability to travel.

Initial Screening Criteria:

Child Care Licensing Inspector III-Vs: Graduation from an accredited four-year college or university or experience that is equivalent to a four-year degree. Experience and education may be substituted for one another. Experience in regulatory services such as inspections and investigations are preferred.

Additionally:

• For Inspector IVs: Experience in regulatory services including limited experience as a regulatory inspector; experience in performing highly complex inspection and or investigation work under limited supervision; experience may include establishing the priorities and methods of securing evidence and assessing programs and procedures to improve operations.

• For Inspector Vs: Experience in regulatory services including substantial experience as a regulatory inspector or investigator; experience in performing advanced inspection and or investigation work under minimal supervision; experience in leading, mentoring, and/or supervising a team in some capacity.

Experience may include testifying at administrative hearings or before courts of jurisdiction and developing/delivering specialized inspection training or educational sessions.

Additional Information:

Attends work regularly in accordance with agency leave policy. Work hours must be flexible and are not considered 8:00-5:00. Occasional work during the evening and weekends may be required. This position may qualify for 100% telework with most of the work being conducted through the use of mobile technology, such as a tablet and cell phone. Travel may be required outside of the headquartered geographical area on occasion.

Applicants for positions must have reliable transportation, a valid Texas driver's license, and insurance as required by the State of Texas. Applicants considered for employment must undergo and pass a Background Check, which includes a criminal history check and Texas Child Abuse and Neglect Registry check. Applicants considered for employment must provide verification of degree(s) and/or license(s).

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work.

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.