Child Care Choices - Navigator Specialist

Crystal Stairs; Los Angeles (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading organization dedicated to improving lives through child care services is seeking a Child Care Choices Navigator Specialist. This role involves assisting families in finding appropriate childcare, assessing needs, and promoting early education programs. Ideal candidates will bring a strong background in child development and excellent communication skills to effectively navigate resources for families in Los Angeles.

Benefits

Medical/ Dental/ Vision/ Life and Pet Insurance

401k Matching Options

Flex Spending

Paid Holidays

Qualifications

• Minimum of three years relevant experience working with children and families.
• Must have excellent written and verbal communication skills.
• Experience planning, implementing, and coordinating projects.

Responsibilities

• Assist families in identifying licensed childcare providers.
• Maintain data integrity and accuracy for required databases.
• Promote early care and education programs.

Skills

Communication

Problem-solving

Organizational skills

Customer relations

Education

Bachelor's degree in a related field

Associate of Arts Degree in early childhood education or related fields

Tools

PC software programs for word processing and spreadsheets

Job description

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations.

Child Care Choices - Navigator Specialist

Location: Los Angeles, 90056

100% On-site position

Job Summary:

The Child Care Choices Navigator Specialist (CCCNS) will support and assist with the implementation of services and activities for the Child Care Choices Program. The duties and responsibilities are performed in accordance with the contractual obligations for the County of Los Angeles Public Health Department, as well as departmental standards. The CCCNS will help families identify suitable and appropriate childcare based on their needs, complete the application, and guide them through the program's processes. The CCCNS will assess family needs, determine eligibility for subsidized childcare, and facilitate the issuance of vouchers for eligible families to the authorized childcare program. Additionally, the CCCNS will promote and increase awareness of early care and education programs that support nurturing environments that build social connections.

Job Responsibilities/Essential Functions:

1. Assist families in identifying licensed childcare providers
2. Work with families to ensure that all requisite documents, paperwork, and compliance requirements are met in accordance with the program
3. Work collaboratively with the Child Care Choices Supervisor to facilitate administrative functions to support program implementation
4. Maintain and ensure data integrity and accuracy for required databases
5. Maintain records of program activities and track the participation of participants
6. Assist in the preparation of oral and written reports, as needed
7. Work with families to refer them to other partner agencies for other supportive services
8. Provide technical assistance and resources to parents, resource families and providers
9. Represent the agency and program at community events and meetings to provide information about available resources, promote services, and leverage opportunities for families and providers
10. Positively interact and engage with parents and providers
11. Keep abreast of current trends within the field of human services, family supportive services, early care and education and related fields as well as the legislative issues and regulatory changes affecting families and providers.
12. Assess family needs and determine eligibility for subsidized childcare.
13. Perform other related duties as assigned by the Child Care Choices Supervisor and/or Management

Qualifications, Skills, Education, and Experience:

• A bachelor's degree in a related field is preferred. Associate of Arts Degree in related fields of early childhood education, human services, social work or psychology with relevant work experience. Relevant work experience may be substituted for education.
• Must have a minimum of three years relevant experience working with children and families, including working with children ages birth to five years; ability to identify and navigate access to needed resources; experience and comfort with public speaking; demonstrated experience in effective problem-solving, decision-making skills, and ability to work autonomously with multiple sites.
• Must have experience planning, implementing, and coordinating projects
• Knowledge of Crystal Stairs' service area;
• Must have experience working effectively with parents/providers from diverse ethnic, economic, and community groups;
• Must have knowledge and ability to effectively communicate with adults in various settings and with varying learning styles; must have the ability to understand and communicate demographics, child care services, and related data and research.
• Must have excellent written and verbal communication, presentation, and customer relations skills.
• Requires strong problem-solving, organizational, and follow-up skills, and be self-motivated.
• Must be flexible and able to manage multiple jobs simultaneously and meet deadlines.
• Must have the ability to implement and assess program objectives and outcomes.
• Must relate effectively with diverse groups and have cultural sensitivity. Strong expertise in PC software programs for word processing, spreadsheets, and graphics

Total Package of Benefits:

• Medical/ Dental/ Vision/ Life and Pet Insurance
• 401k Matching Options
• Flex Spending
• Pre-paid Legal Services
• Sick and Vacation Time
• Paid Holidays
• Opportunity for Growth and Development
• Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

For more information about Crystal Stairs, Inc. please visit our website at: www.crystalstairs.org