Child Care Advisor - Bilingual English/Spanish Highly Preferred

ccrcca; Palmdale (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

CCRC seeks a dedicated Child Care Advisor to provide standard childcare intake services at County DPSS offices or CCRC offices. You will guide Cal-WORKs participants on childcare options, complete intake documents, and coordinate referrals with accuracy and confidentiality.

The role involves data entry, file assembly and travel about 20% to partner sites, with a full-time onsite schedule. Strong organizational and communication skills are essential.

Qualifications

• Associate's Degree in Psychology, Sociology, Child Development, Social Work, Family Studies or related field or 2 years equivalent industry experience.
• Proficiency with Windows-based programs and data entry.
• Strong communication skills and high attention to detail, organizational ability, and teamwork.

Responsibilities

• Assess participant eligibility for Cal-WORKs by verifying criteria in the County system and ensuring compliance with regulations.
• Provide childcare intake services and referrals; conduct presentations to participants on childcare options and eligibility.
• Enter family data in CC4 and CalSAWS for Stage I/II; assemble and forward documents daily to CCRC.

Skills

Communication skills

Attention to detail

Education

Associate's Degree or 2 years related experience

Tools

Windows-based programs

Job description

Expected Hourly Pay Rate: $24.50 Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary: Under general supervision, the Child Care Advisor is responsible for providing standard childcare intake services at District and Regional offices of the County Department of Public Social Services, or at CCRC main office, for Cal-WORKs Participants, and ensures that parents receive required information regarding choosing childcare and referrals to providers.

Key Duties and Responsibilities

Within a team structure, this position will perform the following responsibilities:

Program Eligibility & Compliance (35%)

• Maintain knowledge of program regulations, guidelines, funding terms and conditions for Cal-WORKs and related programs, necessary for performance of responsibilities.

With minimal supervision, assess participant eligibility for the program by verifying required criteria in the County system, including identifying Stage I and Stage II components, and collaborating with relevant departments to ensure full compliance with all regulations

Ensure all work to be performed under our co-location agreement meets established standards and requirements.

Participant Service & Referral Coordination (35%)

• Conduct one-on-one and group presentations to CalWORKs participants regarding childcare (i.e., program overview, parental choice and education, types of childcares, and eligibility issues).
• Generate and print referrals, if available. Provide enhanced referrals for Stage I following all established guidelines.
• Complete intake documents for participants requesting referrals and childcare services.

Data Management & Administrative Support (30%)

• Enter data regarding family information in CC4 and CalSAWS for Stage I and Stage II participants.
• Assemble and forward participant documents daily to CCRC, by facsimile and mail.

Job Specifications

Minimum Required

• Education & Experience : Associate's Degree in the field of Psychology, Sociology, Child Development, Social Work, and Family Studies or related field (as approved) or 2 years equivalent industry experience.
• Professional/Technical Certifications : n/a
• Technical Requirements : Demonstrated proficiency and experience with Windows-based programs and data entry.
• Behavioral: Demonstrates effective communication skills and consistently maintains a high-level of detail-orientation and accuracy.
• Cooperative work, effective Organization skills and Customer Service; collaborative teamwork, accurate work product, strong problem-solving skills, and effective critical thinking.
• Demonstrate regular, reliable, and predictable attendance to carry out the essential functions.
• Ability to prioritize work effectively, multi-task, adjust to meet multiple demands; follow up with tasks through completion; ensure deadlines are met.
• Show ability to have flexibility, maturity of judgment, and ability to work collegially.
• Ability to exercise discretion, confidentiality, apply good judgment in making decisions, work independently and take initiatives.
• Adherence to confidentiality , including HIPAA and PHI, in accordance with Agency policy and legal requirements.
• Adherence to technological security in accordance with Agency policy and legal requirements.

Travel: This position requires 20% of travel. Will consist of travel for designated site visits, trainings, Job Club Presentations, DPSS and other partner agencies. Staff members driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and DMV clearance required.

Work Schedule: This position is onsite. Full time, typically M-F, ability to at times work a non-traditional work schedule including early mornings, late evenings, and weekends.

Work Environment: Mixture of working in an office work environment and working directly with the community.

Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including: Live Scan Clearance /