ECM Lead Care Manager

Child Care Resource Center; San Bernardino (CA); On-site; USD 37,000 - 40,000; Full time

Job summary

Child Care Resource Center is hiring a Lead ECM Care Manager in California to coordinate care for pregnant individuals, children and families in field-based settings. The role blends office, home visits, and community work with travel up to 40% and flexible scheduling.

The position emphasizes collaboration across healthcare, behavioral health, and community systems to improve family well-being. Responsibilities include overseeing care coordination, engaging families, and supporting community

Qualifications

• Bachelor's degree plus 2 years relevant case management or care coordination experience, OR
• AA degree with 3 years relevant experience, OR
• High School Diploma with 4 years relevant experience.
• Minimum of two years' experience with pregnant individuals, children, or parents/caregivers.
• At least two years coordinating services across healthcare, behavioral health, and community systems.
• Travel up to 40% local travel for in-person, community-based, and healthcare settings.
• Full-time schedule; may include early mornings, late evenings and weekends.

Responsibilities

• Care Management and Coordination of Community Services 55%.
• Member Engagement, Screening & Assessment 15%.
• Community Outreach 25%.
• Meetings and Trainings 5%.

Skills

Care coordination

Case management

Healthcare coordination

Community outreach

Education

Bachelor's degree with 2 years relevant experience

AA degree with 3 years relevant experience

High School Diploma with 4 years relevant experience

Job description

Expected Hourly Pay Rate:

$27.00

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

Essential Duties And Responsibilities

Within a field-based environment, this position will perform the following responsibilities:

Care Management and Coordination of Community Services 55%

Member Engagement, Screening & Assessment 15%

Community Outreach 25%

Meetings and Trainings 5%

For a full list of job requirements please review the ECM Lead Care Manager

Job Specifications

Minimum Required

• Education and Experience (one of the following):

  • Bachelor's degree with two (2) years of relevant case management or care coordination experience; OR

  • Associate of Arts degree with three (3) years of relevant experience; OR

  • High School Diploma or equivalency with four (4) years of relevant experience.

• Experience:

• Minimum of two (2) years' experience working with pregnant individuals, children, and/or parents/caregivers.

• At least two (2) years' experience coordinating services across healthcare, behavioral health, and community systems.

• Travel: Approximately up to 40% local travel required to support in-person, community-based, and healthcare-setting service delivery. Staff members driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and DMV clearance required.

• Work Schedule: Full-time. Typically, M-F, with the ability to work at times a non-traditional work schedule including early mornings, late evenings, and weekends.

• Work Environment: Field-Based. Combination of working in an office, working from home, and working in the community. Includes virtual visits, family homes, hospitals, parks, and other locations in the community as required.

• Background & Health Clearance Requirements:

  • Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:

  • Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).

  • Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with "at risk" populations, CA Code of Regulations Title 22, *101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)

  • MVR / DMV clearance in accordance with CCRC's liability insurance provisions: For positions where driving is required.

  • Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341) CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 - 1596.866)

  • Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at [phone] ext. 6599 or email them at [e-mail].