Chief Telehealth & Virtual Care Leader

Antidote Health Group; Texas; On-site; USD 150,000 - 200,000; Full time

Job summary

Antidote Health in Texas seeks a Head of Telehealth Operations to lead the transformation of its virtual care delivery, align with health plan goals, and oversee the strategy, design, and execution of telehealth and behavioral health programs. This role partners with Clinical Leadership, Product, and Technology to ensure quality and accessibility.

The position emphasizes scalable, digitally enabled care, data-driven improvements, and cross-functional leadership to drive value for members and the

Qualifications

• Bachelor’s degree or equivalent experience in healthcare administration, nursing, business, or related field.
• 10+ years in healthcare with telehealth, virtual medical group, ambulatory practice, or digitally enabled care delivery operations.
• Proven ownership of a telehealth or multisite practice operating model and measurable improvement.
• Ability to diagnose barriers and lead teams through change.
• Experience overseeing provider capacity, scheduling, patient access, and operations.
• Ability to influence clinical, technical, and business stakeholders and execute across boundaries.

Responsibilities

• Assess the end-to-end telehealth practice, including access, scheduling, workflows, staffing, and technology.
• Define and execute a multi-year virtual care operating strategy and roadmap with priorities and milestones.
• Design a scalable, digitally enabled practice model integrating virtual care with plan benefits and quality initiatives.
• Build and optimize provider capacity, care team design, scheduling templates, and workforce models.
• Establish performance management across productivity, access, visits, experience, and cost efficiency; drive improvements.
• Identify friction across the digital member journey and partner to remove barriers.
• Shape digital capabilities with Product, Engineering, and clinical informatics; validate adoption.
• Translate population health priorities into actionable workflows for preventive services and risk management.
• Lead change management across distributed teams with clear decisions and training.
• Develop business cases and resource plans balancing access, quality, growth, and total cost of care.

Skills

Telehealth leadership

Stakeholder influence

Strategic planning

Data-driven decision making

Education

Bachelor’s degree in healthcare administration, nursing, business, or related field

Tools

EMR systems

Healthcare data analytics tools

Job description

Antidote Health in Texas seeks a Head of Telehealth Operations to lead the transformation of its virtual care delivery, align with health plan goals, and oversee the strategy, design, and execution of telehealth and behavioral health programs. This role partners with Clinical Leadership, Product, and Technology to ensure quality and accessibility.

The position emphasizes scalable, digitally enabled care, data-driven improvements, and cross-functional leadership to drive value for members and the