Chief Technology Officer

Daisy co; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Join a forward-thinking company as a Chief Technology Officer, where you'll lead a talented team to innovate and enhance technology solutions for connected homes and offices. This role involves overseeing the development of a unique technology stack that streamlines operations and drives growth. Collaborate with local branches to ensure satisfaction and usability of systems, while managing a small tech team and optimizing infrastructure assets. If you're passionate about technology and want to make a significant impact in a rapidly growing company, this opportunity is perfect for you.

Benefits

Medical, Vision, and Dental Insurance

401K

Remote flexibility

Performance-based incentives

Collaborative work culture

Qualifications

• 10+ years in software engineering and development, with 5 years in leadership.
• Experience in start-up and growth stage environments.

Responsibilities

• Lead technology stack development and integration for local branches.
• Manage and optimize infrastructure assets to meet financial targets.

Skills

Software Engineering

Leadership

Business Systems Implementation

AI and Copilot

Communication

Education

Bachelor's Degree in Computer Science

Master's Degree in Business Administration

Tools

NetSuite

Microsoft Dynamics 365

Job description

Overview:
Daisy is the first national smart space installation and services company. We create seamlessly connected homes and offices, bringing more joy into the lives of our clients.

We are expanding our executive leadership team and looking for hiring a Chief Technology Officer to lead the talented team who are building a unique and innovating technology stack and support system that helps our local branches to run their business more effectively.

Key Responsibilities

• Build, continuously improve and seamlessly roll out our technology stack that helps to run our local branches, to streamlined operations unlock data analytics to drive both efficiencies and growth
• End-to-end technology leadership from leading our small technology team in their day-to-day operations, supervising a small team across building systems, collaborating to roll them out and integrate at our branches, paired with training our branch teams on leveraging systems end-to-end
• Developing strategies for advancing partnerships, technology platforms (eg. ERP, CRM, Payroll, Field Service/Tracking, Sales solutions and more) and ensuring all platforms are working together in closely coupled system
• Meet with local custom integration firm owners to assess their existing technology systems and customize integration plans that ‘do no harm’ and carefully migrate them to new systems, as well as train them and ensure their comfort level with day-to-day operations with those systems
• Continuously maintain relationships and feedback loops with these branches to ensure usability and satisfaction
• Conduct technical reviews of products and solutions to evaluate their applicability, their customization
• Monitor the management of hardware and software licenses and projecting future needs
• Develop, track, and control the development of annual capital and operating budgets for purchasing tools, staffing and ensuring effective operations
• Manage and optimize infrastructure assets to meet the internal financial targets
• Work closely with the regional and branch leaders, SMEs in each department, marketing, business development and operations team to deliver new and enhanced products that support their efforts
• Oversee central IT/Help desk function that ensure all team onboarding and offboarding, access to systems, troubleshooting and more
• Tracking, analyzing, and monitoring technological performance metrics – particularly tracking to deadlines, to budget and to branch and team satisfaction goals

Key Experience

• 10+ years of experience in software engineering and development roles with 5 years in senior leadership roles
• Start-up and growth stage experience ideal
• Possesses deep expertise in implementing business systems (with preferred experience in NetSuite, Microsoft Dynamics/Dynamics 365) as well as leveraging AI and Copilot
• A highly support team player on the senior leadership team who holds themself highly accountable to our branche’s success and satisfaction with our technology support systems
• Strong communicator who will be expected to present network wide on key initiatives, progress, results and what to look out for
• Experience overseeing Technical PMs, IT team members, developers and training teams

What We Offer

• Competitive salary and performance-based incentives
• Medical, Vision, and Dental Insurance
• 401K
• Remote flexibility
• Opportunity to shape a key team in a rapidly growing company
• Collaborative and innovative work culture

Company Mission

• Our Mission - To enhance the human experience through smart spaces
• Our Vision - To be the most beloved brand in technology services

Company Values

• Delight - We seek to go beyond satisfaction, consistently bringing magical experiences and fulfillment to those we serve.
• Accountability - We are responsible, transparent, and committed to delivering on our promises.
• Innovation - We consistently offer creative solutions to meet & exceed the evolving needs of our clients, franchisees, and each other.
• Service - We have an unwavering commitment to serve our clients, franchisees, and each other to build enduring partnerships.
• You - We put relationships first. Whether you are a client, franchisee, trade partner, or our newest team member, we value you, your unique background, experience, and perspective.

Additional Information

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

We have become aware of fraudulent job offers being made under Daisy’s name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money, ask for payment, or request financial info during hiring. All legitimate job postings are listed HERE. If you receive a suspicious offer, [e-mail]

This is a remote position.