Chief Technology Officer

Adage Innovations Inc.; Philadelphia (Philadelphia County); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Competitive Compensation

Flexible Scheduling

Career Growth Opportunities

Job summary

Adage Innovations Inc. is seeking a senior IT professional in Philadelphia to manage MSP relationships and oversee IT support. The role includes strategic IT leadership and cybersecurity oversight, serving as the main IT liaison.

Candidates should have a Bachelor's degree in Computer Science, strong leadership skills, and experience in network administration. Flexible work-from-home options are available, making it a great opportunity for dedicated IT professionals.

Qualifications

• Bachelor's degree in computer science or related field preferred.
• Previous experience as a Network Administrator preferred.
• Understanding of data privacy and security required.
• Ability to work onsite 3 days a week.

Responsibilities

• Provide support for corporate customers’ networks and servers.
• Assess security risks and implement best practices.
• Maintain technology procedures and documentation.
• Manage SLA with vendors and oversee IT projects.

Skills

MSP Relationship Management

IT Support

Leadership Skills

Analytical Skills

Verbal Communication

Written Communication

Education

Bachelor's degree in Computer Science or related field

PMP Certificate (Desired)

CISSP or CISO Certificate (Desired)

Tools

IT Infrastructure Management

Network Administration

Endpoint Security

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Benefits/Perks

• Competitive Compensation
• Flexible Scheduling (3 days per week onsite)
• Career Growth Opportunities

Job Summary

This role is for a senior IT professional with experience managing MSP relationships, providing IT support, and fulfilling roles with similar responsibilities, particularly in the public sector. This includes MSP Relationship Management, Strategic IT Leadership, Infrastructure and Cybersecurity Oversight, Documentation and Knowledge Transfer.
As the Primary IT Liaison, you are the main point of contact for all IT needs and serve as the intermediary between the client and MSP vendors. You manage Day-to-Day IT Operations to oversee help desk support, network monitoring, system administration, and cybersecurity operations. You support IT Advancement Initiatives to help design and implement future technological advancements aligned with the client's strategic objectives.

Responsibilities

• Provide support for our corporate customers’ networks and servers
• Assess security risks and implement best practices
• Maintain technology procedures and documentation
• Coordination of IT activities with vendors
• Manage SLA with vendors
• Oversight of MSP vendor activities
• Oversight of technical support activities
• Oversight of IT projects

Qualifications

• A bachelor’s degree in computer science or a related field is preferred
• Previous experience as a Network Administrator is preferred
• Understanding of data privacy and security
• Strong leadership and analytical skills
• Ability to work well with other vendors
• Strong written and verbal communication skills
• Ability to work onsite 3 days a week, with increased availability during critical periods.

Experience

• Experience managing MSP relationships, preferably in government or municipal settings
• Knowledge of IT infrastructure management, including endpoint security, network administration, and project management.

Degree/Certification Requirements

• Bachelor or higher degree
• PMP Certificate (Desired)
• CISSP or CISO Certificate (Desired)

Security Requirements

• Must be willing to submit and complete successfully a criminal background investigation (Mandatory)
• Current and active security clearance is a plus (Public Trust or higher)

Flexible work from home options available.