Chief Quality Officer

NYC Health + Hospitals; New York, Northern (NY, KY); Hybrid; USD 360,000 - 412,000; Full time

Benefits offered by this job

401(k) company contribution

Generous PTO

Competitive health coverage

Life Insurance & AD&D

Job summary

NYC Health + Hospitals/Jacobi is seeking a Chief Quality Officer to lead Quality, Patient Safety, and related risk activities across Jacobi and North Central Bronx facilities. You will drive strategy, education, and performance improvement in a large urban health system.

The role collaborates with PAGNY and the Medical Director's office, aligns dashboards with system pillars, and oversees accreditation readiness. Minimum 5 years' experience and a master’s degree are required.

Qualifications

• Master’s level degree required; clinical degree preferred.
• Minimum 5 years of clinical and/or administrative experience.
• Experience in Quality Assurance, Performance Improvement, Risk Management, Regulatory & Accreditation, and education around Quality.

Responsibilities

• Collaboratively set the vision and strategy for Quality and Safety with leadership and frontline staff.
• Lead employee education, growth, mentorship, development, and recognition programs around Quality, Patient Safety, and Leadership.
• Be responsible for QAPI data collection, chart abstraction, reporting, and quarterly Board meetings preparation.
• Lead Performance Improvement capacity building programs and sponsor RCA/ CAP processes.

Skills

Leadership

Quality Improvement

Regulatory & Accreditation

Patient Safety

Risk Management

Stakeholder Engagement

Education

Master’s degree

Clinical degree preferred (MD/DO/NP)

Job description

Provider Careers at NYC Health + Hospitals

Physician Affiliate Group of New York (PAGNY)and the Office of the Medical DirectoratNYC Health + Hospitals/JacobiandNorth CentralBronxare seeking a Chief Quality Officer to lead the vision, strategy, and implementation of Quality, Patient Safety, and to assist Risk and Accreditation activities across the facilities.

JacobiMedical Centeris a 457-bed, Level I TraumaCenterand NorthCentralBronx Hospital(NCB)has 213 licensed beds. To this day, Jacobiand NCBremainrespected leadersin emergency medicine, trauma surgery, burn care,pediatrics, primary care, and women's health. The hospitalmaintainsa strong academic affiliation withAlbert EinsteinCollegeof Medicineto maintainits high healthcare delivery standards.

Themission ofNYC Health + Hospitalsis to extend equally to all New Yorkers, regardless of the ability topay,comprehensive health services of the highest quality in an atmosphere ofhumanecare, dignity, and respect. Their Values are built on a foundation of social and racial equity and hasestablishedthe ICARE standards for all staff.

NYC Health + Hospitalsis the nation's largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion,dignityandrespect, andregardless of immigration status or ability to pay.

Opportunity Details:

• Leadership:
  • Collaboratively set the vision and strategy for Quality and Safety for the facility with leadership and frontline staff.
  • Lead employee education, growth, mentorship, development, and recognition programsaround Quality, Patient Safety, and Leadership.
• Quality Assurance:
  • Responsible for Quality Assurance and Performance Improvement (QAPI) data collection and submission, chart abstraction, quality reporting activities, and preparation for quarterly QAPI Committee of the Board meetings.
  • Responsible for QAPI & Patient Safety plan and annual evaluation of QAPI plan.
• Performance Improvement:
  • Lead and set the vision for Performance Improvement capacity building programs, including Healthcare Administration Scholars Program, Quality Academy, Quality/Clinical Leadership Fellowship, and trainings for managers and executive leaders.
  • Serve as executive sponsor for the Facility Based Collaborative Council (FBCC) and Board QAPI Committee performance improvement projects .
  • Align facility dashboard Quality metrics with system Strategic Pillars and system dashboard.
  • Responsible for annual Pro-active Risk Assessments (PRA).
• Support Patient Safety Officer, Patient Safety Associate, andwith the facility Patient Safety Committee, to develop annual Patient Safety goals, and ensure high performance in the National Patient Safety Goals (soon to be embedded as part of Joint Commission’s National Performance Improvement Goals).
• Support and work collaboratively with Patient Safety Officer to ensure key stakeholders are trained about Root Cause Analysis & Action (RCA 2 ) and Just Culture.
• ? Assist risk management to sponsor Root Cause Analysis (RCA) activities and execution of Corrective Action Plans (CAPs) and monitorfor compliance.
• Incorporate information learned from Good Catch and adverse event reporting and RCA’s into Performance Improvement activities.
• Accreditation :
  • ? Assist Regulatory to Sponsor for survey management and continuous readiness efforts for accreditation surveys, while staying current with national standards of practice.
  • ? Provide staff education and training on accreditation requirements to ensure continuous readiness for ongoing surveys.

***This role will require at least 0.25 FTE (10 hours per week) of clinical time.

Qualifications

• Minimum of a Master’s level degree, clinical degree preferred (e.g., MD, DO, NP).
• Minimum 5 years of clinical and/or administrative experience. Clinical experience, preferred.
• Experiencein Quality Assurance, Performance Improvement, Risk Management, Regulatory & Accreditation, Care Experience, Healthcare Administration, Data & Reporting, Policy, Leadership, and Education surrounding Quality.
• Demonstrated srong leadership,organizational, and planning skills .
• Desire and proven ability to work with multiple stakeholders including business, clinical, IT, leadership, and staff.

Wages and Benefits include:

AnnualBase Salary: $360,000* - $412,000* based on Master's level degree type, clinical/administrative experience, and a 40-hour work week.

The annual total value of compensation package is estimated at $395,000** and $447,000**,which includes the baseline salary, 401(k) contribution, and other factors as set forth below:

• 401(k) Company Contribution (subject to IRS contribution limits):
  • Employees areimmediatelyvestedin a 3% company contributionofbase earnings. No employee match isrequired.
  • After one year ofservice, employees receive anadditional7% company contributionofbase earnings. No employee match isrequired.
• Generous Annual Paid Time Off (PTO).
• Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates.
• Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you.
• Additionalemployee-paid Voluntary Life and AD&D coverage is available for you and your family.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Pre-tax employee-paid contributions for commuting expenses.

Physician Affiliate Group of New York, P.C. (PAGNY)mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in ourNew York community. PAGNY is one of the largest physician groups in the country and directly employsnearly 4,000physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation,serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

Physician Affiliate Group of New York, P.C. (PAGNY)is an equal opportunity employer committed toequitablehiring practices and a supportive workplace. All candidates are considered based on their individual qualifications, potential, and experience. Tolearnmore about our culture and ongoing workplace practices, please visitourWorkplace Culture | PAGNY page .

*Salary Disclosure Information:

The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, or benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.

**The annual total value of the compensation package shown is provided as an illustration and is not guaranteed.

JOB DETAILS

Annual Base Salary based on a 40-hour work week:

$360,000 - $412,000*

Position type:

Full-Time

Department:

Administration

Posted:

Jan 27, 2026

LOCATION

NYC Health + Hospitals/Jacobi

1400 Pelham Parkway South

Bronx, NY 10461

ABOUT PAGNY

Physician Affiliate Group of New York (PAGNY) is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals, the largest public health system in the United States.
PAGNY is committed to recruiting and retaining productive and enthusiastic physicians and promotes our health professionals' wellness.