Chief Program Officer

Center for Human Services - Missouri; Sedalia (MO); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Center for Human Services (CHS) seeks a Chief Program Officer to support the CEO in managing daily program operations and scaling CHS programs. You will provide structure, drive program quality, and collaborate with the leadership team to advance services for individuals with disabilities and families.

Ideal candidates bring a BA/BS in a related field, 10+ years of senior leadership experience, and a track record in strategic planning, performance metrics, and stakeholder engagement.

Qualifications

• Data analytics to track program outcomes and drive decisions.
• Proficiency in MS Excel, Access, Word and PowerPoint.
• Strong written and verbal communication and public speaking abilities.
• Proven leadership with ability to mentor and develop teams.

Responsibilities

• Lead program operations and strategic planning under the CEO.
• Provide guidance on implementing the strategic plan and budget oversight.
• Coordinate with Board and Executive Team on governance and growth.
• Oversee program expansion efforts and external partnerships.

Skills

Data Analytics

Excel

Communication

Leadership

Strategic Thinking

Education

Bachelor’s degree in a related field

Job description

The Center for Human Services (CHS) has provided exceptional opportunities for individuals with intellectual and developmental disabilities since 1955. Currently, CHS provides programs and services to assist individuals with disabilities, low income, at‑risk children, and their families to meet their goals, and experience their best lives while living, working, playing, and becoming a part of their communities. As an organization, we are leaders in excellence, we have a steadfast commitment to solutions, we respect all differences, abilities, and similarities in our employees and clients, and we advocate autonomy!

Full time

(Remote/Hybrid) Pettis County, Missouri, (Remote/Hybrid)

Position Summary

The Chief Program Officer, a critical member of the Executive Team, will support the CHS mission by helping the CEO manage the organization's day-to-day program operations, providing structure to grow CHS programs, and ensuring the quality of services offered.

Essential Duties And Responsibilities

• Lead CHS services using strategic planning to ensure the success of the organization's program management, identify opportunities for program growth, and provide supervision to the Vice President and Associate Vice Presidents of the CHS services.
• Provide advice to the CEO and other members of the Executive Team on implementing the strategic plan.
• Maintain regular communication with the CEO, the Board of Directors, members of the Executive Team, and the Leadership Management Team related to overall program operational needs, problems, successes, and future planning trends or equipment and/or facility needs.
• Determine when independent action is appropriate and when consultation with the CEO is needed.
• Facilitate effective decision-making processes to achieve organizational goals and objectives.
• In partnership with the CEO, lead the Program Committee of the Board of Directors
• Lead and/or collaborate on other organizational projects assigned by the CEO
• Increase CHS reach across the State and evaluate program expansion/growth opportunities.
• Provide fiscal oversight to support organizational sustainability.
• Liaison with external community partners, funders, and all stakeholders.
• Provide engagement support for all program personnel.

Skills And Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to complete the essential duties and responsibilities of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Data Analytics Skills – Ability to use metrics and analytics
• Computer Skills - Excellent Excel, Access, Word, and PowerPoint skills.
• Communication Skills – Aptitude in communicating and public speaking
• Leadership Skills – Well organized with excellent leadership qualities
• Strategic Thinking Skills – Experience in strategic planning and implementation of program-related projects

COMPETENCIES

• Accountability for others
• Accurate listening
• Being able to relate to others
• Developing others
• Gaining commitmentHandling stress well
• Leading others
• Monitoring others
• Personal accountability
• Proactive thinking
• Realistic goal setting for others
• Respect for policies
• Results-orientated thinking
• Role awareness
• Self-confidence
• Strategic thinking
• Theoretical problem-solving
• Understanding motivational needs

Qualifications

REQUIRED EDUCATION:

• Bachelor’s degree (BA or BS) in a related field from an accredited university.

Required Experience

• Ten years of related work experience. An equivalent combination of experience and education may be considered.
• Previous supervisory experience in a Senior leadership role

Miscellaneous Requirements

• Must provide a valid driver’s license and proof of valid personal vehicle insurance
• Must successfully pass a background check.

SHIFT

FT (40 hrs/week) Mon-Fri: 8am-5pm

BENEFITS

CHS offers best-in-industry benefits. Click here to view our Benefits guide for more details

EEO STATEMENT

Center for Human Services/Chariton Valley Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This statement applies throughout the life cycle of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 660-826-4400 or 660-665-1111 ask for HR.