Chief Operations & Strategy Architect

San Diego SHRM; Northern (KY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

CFLeads seeks a Chief Operating Officer to steward internal operations, aligning strategy, priorities, and values with day-to-day practice. The COO will oversee systems, processes, and cross-team structures that support high performance, operational alignment, and a healthy culture.

Reporting to the President/CEO, the COO strengthens internal capacity so the CEO can focus on strategic leadership, external relationships, and financial health.

Responsibilities

• Model integrity, accountability, and inclusivity in all practices
• Serve as trusted partner to the President, contributing to organizational learning, continuous improvement, and cross-departmental cohesion
• Represent CFLeads internally and externally as delegated, maintaining the highest standards of professionalism and stewardship
• Act on behalf of the President in their absence to ensure organizational continuity
• Ensure cross functional collaboration through communications channels that fosters teamwork and transparency
• Steward day-to-day internal operations, ensuring operational alignment with strategic priorities
• Translate the strategic plan—established by the President and Board—into annual work plans, measurable goals, and performance systems
• Lead enterprise-wide initiatives that improve collaboration, efficiency, and organizational capacity
• Maintain continuous communication with the President on critical operational and risk-related matters
• Develop and improve policies, procedures, and workflows
• Foster a culture of accountability, continuous improvement, and excellence
• Lead operational execution of Board approved policies, ensuring governance alignment
• Support internal communications and change management processes that promote transparency
• Support governance practices and organizational accountability
• Design and implement strategies that foster a positive, values-based organizational culture emphasizing trust, equity, and accountability
• Oversee human resources and talent systems, including recruitment, performance management, professional development, and compliance with employment law
• Support Executive and Leadership Team members in goal setting, performance reviews, and leadership development
• Ensure competitive compensation and benefits practices
• Promote a positive, inclusive, and high-performing organizational culture
• Support leadership development and performance management processes
• Ensure staff are equipped, informed, and supported to perform at their best
• In close partnership with the Director of Finance and CEO, provide thought leadership for budgeting, forecasting, and long-range financial planning
• Collaborate with the finance team, ensuring accuracy and timeliness of all financial processes
• Oversee organizational technology systems, cybersecurity, and data management
• Ensure systems support organizational effectiveness and growth
• Lead technology planning and operational modernization efforts
• With the CEO, ensure stewardship of organizational resources
• Oversee enterprise risk management, compliance, and legal coordination, engaging outside counsel as needed
• Ensure operational systems, policies, and procedures are current and consistently applied across departments
• Oversee the development of performance metrics and dashboards to monitor organizational health and impact
• Support and provide leadership to finance, programs, communications and technology, and other areas as needed

Job description

CFLeads seeks a Chief Operating Officer to steward internal operations, aligning strategy, priorities, and values with day-to-day practice. The COO will oversee systems, processes, and cross-team structures that support high performance, operational alignment, and a healthy culture.

Reporting to the President/CEO, the COO strengthens internal capacity so the CEO can focus on strategic leadership, external relationships, and financial health.