Chief Operations Officer (COO)

Placements24; United States; On-site; USD 270,000 - 540,000; Full time

Benefits offered by this job

Executive health insurance

Company car

Chauffeur services

Executive travel support

Relocation assistance

Executive coaching

Job summary

Placements24 seeks a transformative Chief Operations Officer to lead operations for a global technology services client based in Randburg. The role demands a proven track record in managing large-scale operations, strategic planning, and executive leadership to drive efficiency and growth across the organization.

The COO will shape operational strategy, optimize resources, and foster a culture of innovation and performance.

Qualifications

• Master's degree in Business Administration, Operations Management, or related field (MBA highly preferred).
• 15+ years of senior operations leadership experience, including COO or equivalent roles.
• Proven track record in managing global operations in technology services.

Responsibilities

• Oversee and direct all company operations, including technology, service delivery, customer support, and admin functions.
• Develop and implement long-term operational strategy to achieve objectives and market leadership.
• Ensure efficiency, cost-effectiveness, and scalability across units.
• Lead and develop a high-performing global executive team.
• Drive adoption of new technologies to enhance operational capabilities.
• Manage P&L responsibility for operational divisions and budgets.

Skills

Strategic leadership

Financial acumen

Stakeholder management

Change management

People leadership

Education

MBA or Masters in related field

Job description

About the Role

Our client, a leading multinational corporation in the technology services sector, is seeking an accomplished and visionary Chief Operations Officer (COO) to join their executive leadership team based in Randburg. This is a critical executive role responsible for overseeing all aspects of the company's operations, driving strategic initiatives, and ensuring operational excellence across the globe. The COO will play a pivotal role in shaping the company's growth trajectory, optimizing resource allocation, and fostering a culture of innovation and high performance. This position requires a strong leader with a proven track record in managing complex, large-scale operations, a deep understanding of market dynamics, and exceptional strategic planning capabilities. The successful candidate will be instrumental in driving efficiency, managing risk, and ensuring the delivery of superior products and services to clients worldwide. We are looking for a transformational leader who can inspire teams, navigate complex challenges, and deliver sustainable business results. This role offers the opportunity to make a profound impact on a globally recognized organization.

Key Responsibilities

• Oversee and direct all company operations, including technology, service delivery, customer support, and administrative functions.
• Develop and implement the company's long-term operational strategy to achieve business objectives and market leadership.
• Ensure operational efficiency, cost-effectiveness, and scalability across all business units.
• Lead, mentor, and develop a high-performing executive team and global workforce.
• Drive innovation and the adoption of new technologies to enhance operational capabilities.
• Manage P&L responsibility for operational divisions, overseeing budgets and financial performance.
• Establish and monitor key performance indicators (KPIs) to measure and improve operational outcomes.
• Ensure compliance with all legal, regulatory, and ethical standards.
• Manage enterprise-wide risk and develop robust contingency plans.
• Represent the company to investors, clients, and other key stakeholders.

Requirements

• Master's degree in Business Administration, Operations Management, or a related field; MBA is highly preferred.
• 15+ years of progressive experience in senior operations leadership roles, with significant experience as a COO or equivalent executive position.
• Demonstrated success in managing global operations within the technology services industry.
• Exceptional strategic thinking, planning, and execution capabilities.
• Proven ability to lead and inspire large, diverse teams.
• Strong financial acumen, including P&L management and capital allocation experience.
• Expertise in operational process improvement, change management, and technology adoption.
• Excellent negotiation, communication, and stakeholder management skills.
• Experience in corporate governance and risk management.
• Ability to travel extensively both domestically and internationally.

Benefits

• An exceptional annual compensation package, including a base salary of ZAR.
• Significant performance-based bonuses and long-term equity incentives.
• Comprehensive executive health, dental, and vision insurance for self and family.
• Top-tier retirement plan with generous company contributions.
• Executive coaching and leadership development programs.
• Company car, chauffeur services, and executive travel support.
• Opportunity to shape the strategic direction of a global enterprise.
• Access to the latest technological advancements and resources.
• A challenging and highly rewarding executive career opportunity.
• Relocation assistance if applicable.