Chief Operating Officer

Toolkit For Founders; New York (NY); Hybrid; USD 180,000 - 270,000; Full time

Job summary

Toolkit For Founders, a startup platform, is seeking a Chief Operating Officer for a full-time hybrid role in New York, NY. You will oversee daily operations, vendor relationships, and internal workflows to align with strategic goals.

You will lead cross-functional teams, define and track KPIs, manage budgets, and partner with the founding team on business planning and growth initiatives, mentoring staff along the way.

Qualifications

• Strong business planning capabilities in growth-stage or startup settings.
• Proven operations management with scalable processes and cross-functional workflows.
• Advanced analytical skills to define KPIs and drive improvements.
• Solid understanding of finance, budgeting, forecasting, and cost optimization.
• Experience in B2B SaaS, marketplaces, or platforms serving SMEs is valuable.
• Proven leadership with team management and stakeholder communication.
• Bachelor's degree in Business, Finance, Operations, or related field; MBA a plus.
• Comfort with hybrid work in New York, NY, balancing in-office and remote collaboration.

Responsibilities

• Oversee day-to-day operations and ensure platform processes run efficiently.
• Build and optimize operational frameworks and vendor relationships.
• Manage budgets, financial performance, and resource allocation.
• Partner with founding team on business planning and growth initiatives.
• Mentor team members and foster accountability and innovation.

Skills

Business Planning

Operations Management

Analytical Skills

Finance & Budgeting

Leadership

B2B SaaS / marketplaces

Education

Bachelor's degree

MBA

Job description

Company Description

Toolkit For Founders is a free, curated vendor recommendation platform that helps small and medium business founders connect with relevant service providers. Founded in 2026, the company focuses on simplifying how founders discover trusted partners across key operational areas. The platform offers affiliate discounts, special offers, and support for services such as payroll, employer of record, fund administration, SOC 2 compliance, online banking, and international hiring. By centralizing vetted vendors and offers, Toolkit For Founders enables growing businesses to save time, reduce costs, and scale operations more confidently.

Role Description

The Chief Operating Officer (COO) is a full-time, hybrid role based in New York, NY, with flexibility for partial work from home. The COO will oversee day-to-day operations, ensuring that platform processes, vendor relationships, and internal workflows run efficiently and align with strategic goals. Responsibilities include building and optimizing operational frameworks, managing budgets and financial performance, and partnering with the founding team on business planning and growth initiatives. The COO will lead cross-functional collaboration, define and track operational KPIs, and implement data-driven improvements to user experience and service delivery. This role also involves mentoring team members, supporting a culture of accountability and innovation, and helping shape long-term organizational structure.

Qualifications

• Strong Business Planning skills, including strategic planning, roadmap development, and execution in a growth-stage or startup environment.
• Demonstrated Operations Management experience, with a track record of building scalable processes, systems, and cross-functional workflows.
• Advanced Analytical Skills to interpret data, define KPIs, assess performance, and drive continuous improvement.
• Solid understanding of Finance and Budgeting, including forecasting, resource allocation, and cost optimization.
• Experience in B2B SaaS, marketplaces, or platforms serving small and medium businesses is highly beneficial.
• Proven leadership abilities, including team management, stakeholder communication, and collaborative decision-making.
• Bachelor's degree in Business, Finance, Operations, or a related field; an advanced degree (e.g., MBA) is a plus.
• Comfort working in a hybrid environment in New York, NY, with the ability to manage both in-office and remote collaboration.