Chief Operating Officer

ECU Health; Greenville (NC); On-site; USD 250,000 - 350,000; Full time

Benefits offered by this job

Competitive compensation

Medical/Dental/Vision insurance

Relocation assistance

Executive leadership development

Job summary

ECU Health Behavioral Health Hospital in Greenville, North Carolina seeks an accomplished Chief Operating Officer to lead daily operations, strategic growth, and performance improvement across the behavioral health hospital. The COO will collaborate with the CEO, guide clinical and non-clinical operations, drive quality outcomes, physician partnerships, workforce engagement, and sustainable growth.

The role requires strong knowledge of regulatory compliance, financial management, and service

Qualifications

• Bachelor's degree required.
• Master's degree preferred in Healthcare Administration, Business Administration, Public Health, Nursing, or related field.
• Minimum of five years of progressive healthcare leadership experience.
• Behavioral health hospital leadership experience preferred.
• Experience leading inpatient psychiatric or behavioral health service lines.
• Demonstrated success managing multidisciplinary teams, regulatory compliance, and quality improvement.
• Previous P&L responsibility and budget management experience.
• Experience driving growth, physician partnerships, and operational excellence.

Responsibilities

• Oversee hospital operations to ensure safe, quality-driven, and cost-effective patient care.
• Lead operational performance initiatives across clinical and support departments.
• Partner with the CEO and executive team to develop and execute strategic objectives.
• Drive patient satisfaction, quality outcomes, workforce engagement, and operational efficiency.
• Foster a culture focused on accountability, teamwork, service excellence, and continuous improvement.
• Support physician recruitment, engagement, and clinical collaboration.
• Ensure compliance with Joint Commission, CMS, state, and organizational standards.
• Lead departmental leaders through recruitment, development, performance management, and succession planning.
• Assist in budget development, capital planning, and financial management activities.
• Analyze operational trends and implement initiatives to improve performance and growth.
• Serve as acting facility leader in the absence of the CEO.

Skills

Leadership

Budget management

P&L responsibility

Regulatory compliance

Quality improvement

Change management

Education

Bachelor's degree

Master's degree in Healthcare Administration or related field

Job description

Chief Operating Officer (COO) – ECU Health Behavioral Health Hospital

ECU Health Behavioral Health Hospital is seeking an accomplished and strategic healthcare executive to serve as its next Chief Operating Officer (COO). Located in Greenville, North Carolina, ECU Health Behavioral Health Hospital is a state-of-the-art 144-bed behavioral health hospital developed through a joint venture between ECU Health, the region's leading academic healthcare system, and Acadia Healthcare, a national leader in behavioral health services.

The hospital provides comprehensive behavioral healthcare services for adults, seniors, adolescents, and children, delivering high-quality, patient-centered care across a broad continuum of psychiatric services. As a premier behavioral health destination for eastern North Carolina, the organization is dedicated to expanding access, improving outcomes, and meeting the growing behavioral health needs of the communities it serves.

About The Role

The Chief Operating Officer serves as a key member of the executive leadership team and partners closely with the CEO to oversee the hospital's daily operations, strategic growth initiatives, and performance improvement efforts.

This executive will provide leadership across clinical and non-clinical operations while fostering an environment of accountability, collaboration, patient-centered care, and operational excellence. The COO will play a critical role in advancing quality outcomes, supporting physician and clinical partnerships, enhancing employee engagement, and driving sustainable growth throughout the organization.

The successful candidate will bring a strong understanding of behavioral health hospital operations, regulatory compliance, financial management, workforce development, physician relations, and service line optimization.

What We Offer

At ECU Health Behavioral Health Hospital, we invest in exceptional leaders through a comprehensive executive compensation and benefits package, including:

• Competitive executive compensation and annual incentive opportunity
• Comprehensive medical, dental, and vision insurance
• Retirement savings plan with employer contribution
• Generous paid time off and holiday benefits
• Leadership development and executive training opportunities
• Relocation assistance, where applicable
• Career advancement opportunities within a nationally recognized healthcare partnership
• The opportunity to help shape one of North Carolina's premier behavioral health hospitals

Why ECU Health Behavioral Health Hospital?

Unique Partnership Model

Benefit from the strengths of a leading academic healthcare system and a nationally recognized behavioral health operator, creating an environment focused on clinical excellence, innovation, and operational best practices.

State-of-the-Art Facility

Lead operations within a modern 144-bed behavioral health hospital designed to provide high-quality psychiatric care across multiple patient populations and acuity levels.

Regional Impact

Serve patients throughout eastern North Carolina while helping expand access to critical behavioral healthcare services across a large geographic region.

Academic Environment

Collaborate within an organization connected to one of the region's leading academic medical communities, supporting education, workforce development, and clinical excellence.

Growth and Innovation

Join an organization committed to expanding behavioral healthcare access, improving outcomes, and implementing best practices in patient care and operations.

Responsibilities

• Oversee hospital operations to ensure the delivery of safe, quality-driven, and cost-effective patient care.
• Lead operational performance initiatives across clinical and support departments.
• Partner with the CEO and executive team to develop and execute strategic objectives.
• Drive patient satisfaction, quality outcomes, workforce engagement, and operational efficiency.
• Foster a culture focused on accountability, teamwork, service excellence, and continuous improvement.
• Support physician recruitment, physician engagement, and clinical collaboration efforts.
• Ensure compliance with Joint Commission, CMS, state, and organizational standards.
• Lead departmental leaders through recruitment, development, performance management, and succession planning.
• Assist in budget development, capital planning, and financial management activities.
• Analyze operational trends and implement initiatives to improve performance and growth.
• Serve as acting facility leader in the absence of the CEO.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree required.
• Master's degree in Healthcare Administration, Business Administration, Public Health, Nursing, Behavioral Health, or a related field preferred.
• Minimum of five (5) years of progressive healthcare leadership experience required.
• Behavioral health hospital leadership experience strongly preferred.
• Experience leading inpatient psychiatric, acute care, or behavioral health service line operations preferred.
• Demonstrated success managing multidisciplinary teams, operational performance, regulatory compliance, and quality improvement initiatives.
• Previous P&L responsibility and budget management experience required.
• Experience driving growth, physician partnerships, and operational excellence within a healthcare environment.

Licenses / Certifications

• Relevant clinical licensure (RN, LCSW, LCMHC, LCAS, Psychologist, or related credential) preferred but not required.
• FACHE or other healthcare leadership certification preferred.