Chief Operating Officer

Amrit Ocean Resort & Residences; Florida; On-site; USD 200,000 - 320,000; Full time

Job summary

Amrit Ocean Resort & Residences on Singer Island, Florida seeks a seasoned Chief Operating Officer to lead three divisions: Spa & Wellness, Residential Rentals, and Rooms & F&B. The role reports to ownership and emphasizes strategic vision, financial performance, and exceptional guest experiences.

We seek a hands-on executive with luxury service standards, strong financial acumen, and the ability to build high-performing leaders while balancing profitability with service excellence.

Qualifications

• Minimum 10 years of senior leadership experience in luxury hospitality or complex service environments.
• Experience managing multi-department operations with direct P&L accountability.
• Strong financial knowledge: budgeting, forecasting, GOP, cost controls, revenue management.

Responsibilities

• Lead operating strategy and set performance goals across three divisions.
• Drive revenue growth, profitability, budgeting, forecasting, and labor productivity.

Skills

Strategic leadership

P&L accountability

Financial acumen

Cross-functional leadership

Communication

People development

Executive decision-making

Guest/resident experience focus

Education

Bachelor's degree in Hospitality Management/Business

Job description

Chief Operating Officer (COO)

Amrit Ocean Resort | Singer Island, Florida

Lead. Inspire. Elevate. Deliver.

Amrit Ocean Resort is seeking an accomplished, commercially driven, and service-oriented Chief Operating Officer (COO) to lead the integrated operations of our distinctive luxury resort destination.

This is an exceptional opportunity for a strategic hospitality executive to oversee three interconnected business divisions:

• Spa & Wellness
• Residential Rentals
• Resort Rooms & Food & Beverage

Reporting directly to Ownership’s designated executive, the COO will translate the resort's strategic vision into measurable financial performance, operational excellence, exceptional guest and resident experiences, and a culture of leadership accountability.

We are looking for a hands-on executive who understands luxury hospitality, possesses strong financial acumen, develops high-performing leadership teams, and knows how to balance profitability with an uncompromising commitment to service.

Key Responsibilities

• Strategic & Operational Leadership: Lead the overall operating strategy, establish performance goals, and ensure alignment across all three business divisions and Central Support Services.
• Financial Performance: Drive revenue growth, profitability, GOP performance, expense management, budgeting, forecasting, and labor productivity.
• Business Leadership: Provide direction, coaching, and accountability to Business Managers, ensuring each division achieves its financial and operational objectives.
• Guest & Resident Experience: Champion exceptional service standards and seamless experiences for resort guests, wellness clients, residents, and residential rental owners.
• Commercial Growth: Identify opportunities to increase revenue, improve business performance, strengthen retention, and maximize the resort's market position.
• People & Culture: Develop strong leaders, build succession plans, strengthen employee engagement, and foster a collaborative, accountable, service-driven culture.
• Operational Excellence: Oversee service standards, quality assurance, safety, security, preventive maintenance, and asset protection.
• Cross-Functional Collaboration: Partner with Finance, Human Resources, Sales & Marketing, Housekeeping, Engineering, IT, Procurement, and other support functions to create one coordinated operating platform.
• Ownership Reporting: Provide transparent financial and operational reporting, identify risks and opportunities, and recommend strategies that support long-term business success.

Qualifications & Experience

• Minimum 10 years of progressively responsible senior leadership experience in luxury hospitality, resort operations, wellness hospitality, residential hospitality, or a similarly complex service environment.
• Demonstrated success managing substantial multi-department or multi-business operations with direct P&L accountability.
• Proven ability to grow revenue, improve profitability, manage operating expenses, and enhance labor productivity.
• Experience leading senior department heads and business-unit leaders across multiple operating divisions.
• Strong financial knowledge, including budgeting, forecasting, financial statements, GOP, cost controls, and revenue management.
• Demonstrated ability to develop leadership talent, manage organizational change, and establish a culture of accountability.
• Exceptional communication, strategic planning, problem-solving, and decision-making skills.
• Experience reporting to ownership, investors, or executive leadership.

Preferred Qualifications:

• Experience overseeing a combination of luxury hotel operations, spa and wellness, food and beverage, residential rentals, or membership-based services.
• Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field; equivalent executive-level experience will be considered.

The Ideal Candidate

The successful candidate will be a visible, approachable, and decisive leader who combines business discipline with a genuine passion for luxury hospitality and wellness.

You are someone who:

• Leads with integrity, professionalism, and accountability.
• Understands how to turn strategic objectives into measurable results.
• Builds strong leadership teams and empowers others to succeed.
• Makes sound financial and operational decisions.
• Thrives in a dynamic, multi-business environment.
• Is committed to delivering exceptional experiences while protecting long-term asset value.

Why Join Amrit Ocean Resort?

Amrit Ocean Resort offers a distinctive luxury hospitality environment where wellness, resort living, and residential experiences come together. This leadership opportunity provides the platform to influence the resort's continued growth, strengthen its operating foundation, and shape an exceptional experience for guests, residents, and employees alike.

Amrit Ocean Resort is an equal opportunity employer.