Chief Operating Officer

MacDonald Illig Jones & Britton LLP; Erie (Erie County); On-site; USD 120,000 - 180,000; Full time

Job summary

MacDonald Illig Jones & Britton LLP seeks a Chief Operating Officer to lead the firm's business and operations, reporting to the Managing Partner and Management Committee. The role guides strategic planning, practice management and financial oversight to support a high-performing professional services firm.

The COO coordinates finance, HR, IT, facilities, marketing and risk management to ensure cost-effective, growth-oriented operations across the firm in Erie.

Responsibilities

• Financial Management: Prepares annual operating budget, analyses and reporting; manages 401(k)-plan administration and other financial functions.
• Human Resource Management: Oversees HR Manager; staffing, resource recommendations, performance evaluations, salary and benefits administration, disciplinary matters, and other HR functions.
• Systems Management: Oversees IT staff; systems analysis, audits, cost/benefit analysis, network infrastructure, information storage and software recommendations; document management and legal practice systems.
• Facilities Management: Space planning, purchasing, lease negotiations, records storage, telecommunications, HVAC, and building management matters.
• General Management: Manages firm insurance policies and other general functions; prepares agendas and attends meetings.
• Practice Management: Works with Recruiting Committee on recruiting lawyers, practice groups and attorney business plans, workload surveys, and other practice management functions.
• Marketing: Oversees Marketing Manager; assists with client development, website development, and enhancing visibility and image.

Job description

This key position manages the business and operations functions including the overall administrative operations of the firm, reporting directly to the Managing Partner and the firm's Management Committee. The Chief Operating Officer identifies and plans for the changing needs of the organization, provides assistance with strategic planning, practice management and financial management, and contributes to cost-effective management throughout the organization.

Responsibilities

• Financial Management: Works in conjunction with Chief Financial Officer. Prepares annual operating budget, as well as variance, profitability, rate, and financial analyses and reporting. Responsible for the 401(k)-plan administration, and other financial management functions.
• Human Resource Management: Oversees the Human Resources Manager. Is involved in staffing, resource recommendations, performance evaluations, salary and benefits administration, disciplinary matters, and other HR functions for the Firm.
• Systems Management: Oversees the IT staff. Includes systems analysis, operational audits, cost/benefit analysis, network infrastructure, information storage and software recommendations. As well as the document management systems and legal practice systems.
• Facilities Management: Includes space planning, purchasing, lease negotiations, records storage, telecommunications, HVAC systems, condominium association building management matters.
• General Management: Includes firm insurance policies, and other general management functions. Prepares agendas and attends all Firm, Partner, and Management Committee meetings.
• Practice Management: Works with the Recruiting Committee in recruiting lawyers. Assists with practice groups and attorney business plans, workload surveys, and other practice management functions.
• Marketing: Oversees the Marketing Manager. Assists as needed with client development, website development, and enhancing the firm's visibility and image.