Chief Operating Officer

RFE Investment Partners; Arizona; On-site; USD 250,000 - 350,000; Full time

Job summary

RFE Investment Partners is seeking a hands-on Chief Operating Officer for a leading residential services company in the Southwest. Reporting to the CEO, the COO will lead day-to-day operations and build the systems, processes, and talent required to scale the business.

The role focuses on growing a B2C, asset-light model across markets and acquisitions, ensuring service quality and strong unit economics while partnering with sales and marketing to drive growth.

Qualifications

• Proven COO or senior operations leader in a growth environment.
• Experience scaling a business from $50M toward $250M+ in sales.
• Background in B2C, asset-light, multi-location or field-services.
• Strong sales & marketing to drive revenue growth.
• Experience with PE-backed buy-and-build strategies.

Responsibilities

• Lead daily operations and drive financial performance.
• Build scalable processes, systems, and metrics for growth.
• Scale asset-light field operations across markets while maintaining unit economics.
• Partner with sales and marketing to drive customer acquisition and retention.
• Support M&A activity and integrate acquisitions into the platform.
• Build and develop a high-performing operating team.

Skills

Leadership

Strategic thinking

M&A integration

Private equity experience

People development

Job description

RFE Investment Partners recently acquired a leading residential services company in the Southwest. The business is entering its next phase of growth, currently generating $50 to $100 million in annual sales, and the incoming Chief Operating Officer will be responsible for scaling that figure to $250 to $300 million.

The Role

The Chief Operating Officer reports to the CEO and partners closely with the RFE team. This is a hands-on operating leader accountable for day-to-day performance and for building the systems, processes, and talent required to more than triple the size of the business. The company runs a B2C, asset-light model with field crews, and the COO will scale that model across new markets and acquisitions.

Responsibilities

• Lead daily operations and drive operational and financial performance.
• Build scalable processes, systems, and metrics to support organic and acquisition-driven growth.
• Scale a B2C, asset-light field operation across markets while protecting service quality and unit economics.
• Partner with sales and marketing to drive customer acquisition, retention, and brand growth.
• Support M&A activity and integrate acquired businesses into the platform.
• Build, lead, and develop a high-performing operating team.

Qualifications

• Proven leadership as a COO or senior operations executive in a growth environment, ideally scaling a business from roughly $50 million toward $250 million or more in sales.
• Experience in B2C, asset-light, multi-location or field-services businesses, with residential services, landscaping, or lawn care a plus.
• Strong sales and marketing acumen, with a record of driving customer acquisition and revenue growth.
• A track record within private equity-backed organizations and buy-and-build strategies.
• Strong financial and operational acumen with hands-on M&A integration experience.
• Entrepreneurial drive and the judgment to build alongside an institutional owner.

This is a rare opportunity to take a newly capitalized platform from the lower middle market to scale in a growing, fragmented industry, backed by an experienced private equity partner.