Chief of Staff to CEO — Strategy & Execution

ServiceNet Inc.; Northampton (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

403(b) matching

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Wellness resources

Competitive salary

Dental insurance

Tuition assistance

Job summary

ServiceNet Inc. in Northampton, MA is seeking a Chief of Staff to support the CEO by turning priorities into actionable plans and driving strategic initiatives.

The role involves executive preparation, coordinating meetings, tracking commitments, and drafting communications. A senior, organized candidate with strong writing and project management skills will thrive in a mission-driven nonprofit focused on serving individuals, families, and communities.

Qualifications

• Excellent writing, organizational, and project management skills.
• Strong interpersonal skills and ability to build trust at all levels of the organization.
• Committed to the mission and values of human services work.

Responsibilities

• Prepare the CEO for meetings, presentations, events, and public appearances.
• Coordinate executive team meetings and attend on behalf of the CEO.
• Manage special projects and track the strategic plan from start to finish.
• Draft and edit communications for the CEO and surface good news from across the organization.
• Support government and community relations efforts with state and local leaders.
• Find ways to improve internal processes and support culture, diversity, equity, and inclusion.

Job description

ServiceNet Inc. in Northampton, MA is seeking a Chief of Staff to support the CEO by turning priorities into actionable plans and driving strategic initiatives.

The role involves executive preparation, coordinating meetings, tracking commitments, and drafting communications. A senior, organized candidate with strong writing and project management skills will thrive in a mission-driven nonprofit focused on serving individuals, families, and communities.