Chief of Staff: Strategy & Execution (Remote)

Peak Support; Cambridge (MA); Remote; USD 120,000 - 210,000; Full time

Job summary

Peak Support is a mission-driven health food company offering services and remote work opportunities. The Chief of Staff sits between strategy and execution, translating priorities into operating plans and ensuring teams deliver.

This role requires collaboration with the Founder/CEO and across multiple functions to drive alignment and accountability. The Chief of Staff will manage rhythm, identify gaps, and build processes to improve efficiency, using AI and modern tools to support

Qualifications

• Significant prior operational or business-management experience.
• Ability to translate objectives into execution with clear ownership.
• Strong project and team-management capabilities.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving ability.
• Comfortable using AI, automation, and modern operating tools.

Responsibilities

• Translate company objectives into clear priorities, projects, owners, deadlines, and measurable outcomes.
• Manage the operating rhythm of the company and keep teams aligned around the highest-priority objectives.
• Track progress against company and departmental goals and hold team members accountable for commitments.
• Identify gaps between targets and actual performance, diagnose why objectives are off track, and develop practical solutions.
• Surface problems early rather than waiting until deadlines or targets are missed.
• Coordinate work across departments, remove bottlenecks, and improve communication across in-person, hybrid, remote, and external team members.
• Lead or facilitate regular operating and accountability meetings with clear decisions, owners, and next steps.
• Build and improve processes, systems, dashboards, and workflows.
• Help prioritize competing initiatives and protect the team from unnecessary work.
• Give the Founder/CEO clear visibility into what is working, what is not, and where attention is required.

Skills

Operational experience

Execution orientation

Project management

Interpersonal communication

Analytical skills

AI and automation

Job description

Peak Support is a mission-driven health food company offering services and remote work opportunities. The Chief of Staff sits between strategy and execution, translating priorities into operating plans and ensuring teams deliver.

This role requires collaboration with the Founder/CEO and across multiple functions to drive alignment and accountability. The Chief of Staff will manage rhythm, identify gaps, and build processes to improve efficiency, using AI and modern tools to support