Chief of Staff: Remote Growth & Ops Leader

Peak Support; Cambridge (MA); Remote; USD 140,000 - 190,000; Full time

Job summary

Peak Support is seeking a Chief of Staff to bridge strategy and execution for a mission-driven health food company. You will translate priorities into operating plans, run the operating rhythm, and ensure alignment across teams, including remote and in-person members.

You’ll work closely with the Founder/CEO to track progress, diagnose gaps, and drive effective decision-making. Strong leadership, communication, and project-management skills are essential for success.

Qualifications

• Significant prior operational or business-management experience.
• Strong project and team-management capabilities.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving ability.
• Ability to identify performance gaps and develop solutions.

Responsibilities

• Translate company objectives into clear priorities, projects, owners, deadlines, and measurable outcomes.
• Manage the operating rhythm of the company and keep teams aligned around the highest-priority objectives.
• Track progress against company and departmental goals and hold team members accountable for commitments.
• Identify gaps between targets and actual performance, diagnose why objectives are off track, and develop practical solutions.
• Surface problems early rather than waiting until deadlines or targets are missed.
• Coordinate work across departments, remove bottlenecks, and improve communication across in‑person, hybrid, remote, and external team members.
• Lead or facilitate regular operating and accountability meetings with clear decisions, owners, and next steps.
• Build and improve processes, systems, dashboards, and workflows.
• Help prioritize competing initiatives and protect the team from unnecessary work.
• Give the Founder/CEO clear visibility into what is working, what is not, and where attention is required.

Skills

Operational experience

Execution management

Project management

Communication skills

Analytical thinking

Problem solving

Accountability

Organization

AI tools familiarity

Independent working

Tools

AI tools

PM software

Job description

Peak Support is seeking a Chief of Staff to bridge strategy and execution for a mission-driven health food company. You will translate priorities into operating plans, run the operating rhythm, and ensure alignment across teams, including remote and in-person members.

You’ll work closely with the Founder/CEO to track progress, diagnose gaps, and drive effective decision-making. Strong leadership, communication, and project-management skills are essential for success.