Chief of Staff

Handspring; New York (NY); Presencial; USD 150.000 - 175.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Benefits

Descripción de la vacante

Handspring is hiring a Chief of Staff to work directly with our founders as a force multiplier for the company. This role will bring order to ambiguity and close every loop, in a high-trust position central to our growth and mission.

You will own the financial planning, build analyses for major decisions, and coordinate cross-functional workstreams across payer strategy, operations, and growth as we scale in New York and beyond.

Formación

• 4+ years of experience in healthcare startups, healthcare investing, or related corporate roles.
• Based in NYC or willing to work from Handspring's NYC office regularly.
• Strong written and analytical communication to translate complex topics into clear documents.
• Reliable closer with thorough follow-through on assigned tasks.

Responsabilidades

• Lead cross-functional initiatives, running high-priority programs across product, ops, and payer strategy.
• Build the models and analyses behind major decisions, including pricing, staffing, market entry, and contracts.
• Own financial planning: operating model, budget, rolling forecast, and link headcount to revenue plans.
• Develop business cases for new service lines and coordinate clinical, credentialing, growth, and payer workstreams for state launches.
• Prepare board decks and investor updates, ensuring follow-through after meetings.

Conocimientos

Strategic thinking

Cross-functional collaboration

Financial modeling

Executive communication

Descripción del empleo

Who We Are

Today, 1 in 5 children in the U.S. has a diagnosable mental health disorder, yet about half who need care never receive it. Handspring is a virtual mental health clinic for children, young adults, and families, and we've set out to rebuild this system from the ground up. We're a team of diverse, mission-driven people dedicated to making quality mental healthcare accessible to every young person and their family.

About the Role

We're hiring a Chief of Staff to work directly with our founders as a force multiplier for the company.

Handspring has raised $37M in total funding from leading investors and cared for more than 5,000 families. Right now, payer demand for our model keeps growing. The next few years will include launching new states, new care models, increasing payer partnerships, and building ambitious technology. The roadmap is simply too big for the founders to drive day-to-day anymore, and we need someone to step in and own this.

This is a high-trust seat at the center of the company. You'll build the analysis behind our biggest decisions, pick up the cross-functional work that doesn't yet have an owner, and make sure what gets decided actually gets done. You'll be in the room when decisions get made, and you'll leave with the follow-through on your plate.

This is not a pure strategy job. Some of the work is grunt work: cleaning up a spreadsheet or slides, chasing a signature, chasing down a denied claim. Nobody at Handspring is above that, founders included, and we're not hiring anyone who is. What you get in return is the closest possible view of how a healthcare company gets built.

The best person for this job brings order to ambiguity and closes every loop.

What You'll Do

• Cross-functional Initiatives: Pick up the work that has no owner. We run constant experiments on patient acquisition, operations, and payer strategy. You'll run the ones that matter most, help figure out what's working, and get them repeatable before handing them off.

• Strategic Analysis: Build the analysis behind our biggest decisions. The models that inform how we price, staff, expand, and invest: unit economics, workforce capacity, market entry, payer contract scenarios.

• Financial Planning: Own the financial planning behind the business. Build and maintain the operating model, annual budget, and rolling forecast, tie headcount and spend to revenue plans, and support fundraising with the model and diligence materials.

• Growth and Expansion: Support what we build and where we go next. Put together the business case for new service lines, from market sizing through financial model, and help coordinate the clinical, credentialing, growth, and payer workstreams behind a new state launch.

• Board and Operating Execution: Pull together the board deck, investor updates, and the numbers behind them, and close out follow-ups after each meeting. Help establish and manage the processes for setting company goals, tracking progress, and keeping the leadership team aligned as we scale.

Who You Are

• 4+ years of experience at a healthcare startup or in healthcare investing (VC, growth equity, or PE), investment banking, management consulting, corporate development, finance, strategy, or business operations, where you learned to structure ambiguity, solve complex problems, and work alongside senior executives.

• We're based in New York City. Being in the NYC area and able to work from our office regularly is required.

• Strong written and analytical communicator; you can turn a whiteboard conversation into a clear, well-structured document.

• A reliable closer with superb follow-through; nothing you own gets dropped.

• Deeply trustworthy and discreet; you'll handle sensitive information about people, finances, and strategy.

• Comfortable with variety and ambiguity. The portfolio changes constantly, and you'll often be structuring the problem yourself.

• Obsessed with company-building and healthcare. This job is too hard to do well if you're not.

Compensation and Benefits

• Base salary: $150,000 to $175,000

• Equity and Benefits

Why Join Handspring

• Work side by side with the founders of a Series B healthcare company, with direct exposure to payers, finance, clinical operations, growth, and the boardroom

• A mission that matters, expanding access to high-quality mental healthcare for young people