Chief of Staff

Handspring Health; New York (NY); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Handspring Health in New York City is seeking a Chief of Staff to partner with the founders as a force multiplier for the company. The role combines strategic analysis, cross-functional execution, and hands-on operational work to drive growth and payer partnerships.

The successful candidate will build the operating model, manage budgeting and forecasting, and coordinate care model expansion across states while ensuring follow-through on decisions and initiatives.

Qualifications

• 4+ years of experience at a healthcare startup or in healthcare investing (VC, growth equity, PE), investment banking, management consulting, corporate development, finance, strategy, or business operations, where you learned to structure ambiguity and solve complex problems.
• Based in New York City; ability to work from the NYC office regularly is required.
• Strong written and analytical communication, with ability to turn discussions into clear documents.

Responsibilities

• Cross-functional Initiatives: take ownership of unassigned work and run key experiments in patient acquisition, operations, and payer strategy.
• Strategic Analysis: build the models guiding pricing, staffing, expansion, and investments, including unit economics and payer contract scenarios.
• Financial Planning: own the operating model, budget, rolling forecast, and link headcount/spend to revenue plans; support fundraising with the model and diligence materials.
• Growth and Expansion: assemble business cases for new service lines from market sizing to financial modeling and coordinate related workstreams for state launches.
• Board and Operating Execution: prepare board decks and investor updates, track goals, and maintain leadership alignment as the company scales.

Job description

Who We Are

Today, 1 in 5 children in the U.S. has a diagnosable mental health disorder, yet about half who need care never receive it. Handspring is a virtual mental health clinic for children, young adults, and families, and we've set out to rebuild this system from the ground up. We're a team of diverse, mission-driven people dedicated to making quality mental healthcare accessible to every young person and their family.

Who We Are

Today, 1 in 5 children in the U.S. has a diagnosable mental health disorder, yet about half who need care never receive it. Handspring is a virtual mental health clinic for children, young adults, and families, and we've set out to rebuild this system from the ground up. We're a team of diverse, mission-driven people dedicated to making quality mental healthcare accessible to every young person and their family.

About The Role

We're hiring a Chief of Staff to work directly with our founders as a force multiplier for the company. Handspring has raised $37M in total funding from leading investors and cared for more than 5,000 families. Right now, payer demand for our model keeps growing. The next few years will include launching new states, new care models, increasing payer partnerships, and building ambitious technology. The roadmap is simply too big for the founders to drive day-to-day anymore, and we need someone to step in and own this. This is a high-trust seat at the center of the company. You'll build the analysis behind our biggest decisions, pick up the cross-functional work that doesn't yet have an owner, and make sure what gets decided actually gets done. You'll be in the room when decisions get made, and you'll leave with the follow-through on your plate. This is not a pure strategy job. Some of the work is grunt work: cleaning up a spreadsheet or slides, chasing a signature, chasing down a denied claim. Nobody at Handspring is above that, founders included, and we're not hiring anyone who is. What you get in return is the closest possible view of how a healthcare company gets built. The best person for this job brings order to ambiguity and closes every loop.

What You'll Do

• Cross-functional Initiatives: Pick up the work that has no owner. We run constant experiments on patient acquisition, operations, and payer strategy. You'll run the ones that matter most, help figure out what's working, and get them repeatable before handing them off.
• Strategic Analysis: Build the analysis behind our biggest decisions. The models that inform how we price, staff, expand, and invest: unit economics, workforce capacity, market entry, payer contract scenarios.
• Financial Planning: Own the financial planning behind the business. Build and maintain the operating model, annual budget, and rolling forecast, tie headcount and spend to revenue plans, and support fundraising with the model and diligence materials.
• Growth and Expansion: Support what we build and where we go next. Put together the business case for new service lines, from market sizing through financial model, and help coordinate the clinical, credentialing, growth, and payer workstreams behind a new state launch.
• Board and Operating Execution: Pull together the board deck, investor updates, and the numbers behind them, and close out follow-ups after each meeting. Help establish and manage the processes for setting company goals, tracking progress, and keeping the leadership team aligned as we scale.

Who You Are

• 4+ years of experience at a healthcare startup or in healthcare investing (VC, growth equity, or PE), investment banking, management consulting, corporate development, finance, strategy, or business operations, where you learned to structure ambiguity, solve complex problems, and work alongside senior executives.
• We're based in New York City. Being in the NYC area and able to work from our office regularly is required.
• Strong written and analytical communicator; you can turn a whiteboard conversation into a clear, well-structured document.
• A reliable closer with superb follow-through; nothing you own gets dropped.
• Deeply trustworthy and discreet; you'll handle sensitive information about people, finances, and strategy.
• Comfortable with variety and ambiguity. The portfolio changes constantly, and you'll often be structuring the problem yourself.
• Obsessed with company-building and healthcare. This job is too hard to do well if you're not.

Compensation And Benefits

• Base salary: $150,000 to $175,000
• Equity and Benefits

Why Join Handspring

• Work side by side with the founders of a Series B healthcare company, with direct exposure to payers, finance, clinical operations, growth, and the boardroom
• A mission that matters, expanding access to high-quality mental healthcare for young people