Chief of Staff

duet; New York (NY); On-site; USD 120,000 - 140,000; Full time

Job summary

A health technology organization is seeking a Chief of Staff to work closely with the CEO and leadership team in New York City. The ideal candidate will have 3–5 years of experience in high-performance environments, strong organizational skills, and the ability to build relationships effectively. The position involves managing key external relationships, creating effective communication materials, and leading special projects. A salary range of 120-140k plus equity is offered for this in-office role.

Qualifications

• 3–5 years of experience in a high-performance environment like consulting or early-stage startup.
• Exceptional relationship builder with strong organizational skills.
• Experience with AI tools in daily workflow.

Responsibilities

• Drive key external relationships and ensure follow-ups.
• Build materials for different audiences and support decision-making with data.
• Own weekly leadership meetings and track OKR processes.
• Lead special projects and support recruiting initiatives.

Skills

Relationship building

Organizational skills

Data analysis

AI tools usage

Job description

About Duet

About Duet: Duet is on a mission to transform primary care by empowering nurse practitioners (NPs) to own and operate their practices. By providing NPs with tailored products and services within a supportive setting, Duet is building the nation’s largest network of NP-owned practices, driving better outcomes for patients and communities.

Role Overview

We're hiring a Chief of Staff to work directly with the CEO and leadership team. We’re looking for a high-agency, scrappy operator who wants to own meaningful work from day one and hack solutions in a very fast-moving startup.

You\'ll spend your time on four areas: driving key external relationships forward, building repeatable content and processes using data and AI, helping the team stay organized and accountable, and picking up special projects that don’t have a clear home.

What You’ll Do

Stakeholder Relationships

• Track and advance key external relationships, including payors, prospects, and channel partners, making sure follow-ups happen and conversations don\'t stall
• Represent Duet directly in calls, emails, and meetings to move things forward without always needing the CEO in the room
• Own the follow-through on partnership conversations: next steps, open questions, and the ongoing relationship-building that keeps deals progressing

Content, Data, and Communications

• Build repeatable materials for different audiences — a payor deck reads differently than a partner proposal or a team memo, and you\'ll know the difference
• Pull data from our CRM, databases, and internal analytics stack to answer questions and support key decisions
• Use AI tools to automate repetitive reporting tasks, clean up data outputs, and accelerate the production of analysis and summaries
• Support the CEO on company updates, customer communications, and external presentations

Operations and Rhythm

• Own the weekly leadership team meeting: agenda, facilitation, and follow-through on action items
• Help drive our OKR process each quarter — setting, tracking, and keeping the team accountable
• Maintain our internal planning calendar: QBRs, offsites, all-hands

Special Projects

• Lead time-sensitive projects that fall outside any single team\'s scope
• Research new opportunities, competitive dynamics, or strategic questions and come back with a clear point of view
• Support recruiting, team culture initiatives, and other priorities as we continue to grow

What we’re looking for

• 3–5 years of experience in a high-performance environment — top tier consulting, banking, or an early stage startup (Seed through Series B)
• Exceptional relationship builder, knowing how to context switch and develop trust
• Organized and reliable — you track what you commit to and close loops without being asked
• AI-native in your workflow; you actively use tools like Claude or ChatGPT every day
• Low ego, high ownership; you\'re comfortable with unglamorous work
• Comfortable working with financial data and excel modeling without needing to rely on AI
• Healthtech experience is a plus, not a requirement

This role is in-office in NYC.

Salary range: 120-140k + equity