Chief of Staff

Braxton Brewing Company; Covington (KY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Full benefits

Job summary

Braxton Brewing Company is seeking a Chief of Staff to oversee taproom operations across Braxton locations, aligning guest experience with strategic direction and leadership goals. You will work closely with marketing on activations, manage budgets and P&L, and report to the executive team, ensuring consistency in brand standards.

The role requires guiding multi-unit teams, driving profitability, and developing scalable SOPs while fostering a high-performance culture in a dynamic craft-beer

Qualifications

• 5+ years of multi-unit management experience in hospitality, food & beverage, retail, hotel, or related industry.
• Proven track record of leading teams and driving operational performance.
• Strategic thinker who balances big picture with details.
• Strong analytical skills; comfortable with P&L statements, sales dashboards, and data-driven decisions.
• Excellent communicator and collaborator across marketing, finance, and leadership.
• Personable, approachable leader who builds trust and gets the best out of teams.
• Able to adapt quickly in a fast-paced environment and act on real-time feedback.
• Curiosity to learn, implement, and use AI tools to improve decision-making efficiency.
• Passion for craft beer and hospitality is a strong plus.

Responsibilities

• Lead, mentor, and hold accountable GM and AGM teams across Braxton taprooms.
• Set and execute strategic vision for taproom operations, guest experience, and revenue growth.
• Collaborate with marketing on activations, events, seasonal programming, and brand ideas.
• Own taproom budgets; monitor spend, control costs, and drive profitability.
• Analyze sales data, guest feedback, and operational metrics to identify trends and adjust.
• Build staffing models, training standards, and SOPs scalable across locations.
• Serve as primary liaison between taproom operations and executive leadership.
• Foster a positive, high-performance culture across locations.
• Ensure brand standards and guest experience are consistent.
• Identify opportunities for new revenue streams and partnerships.

Skills

Multi-unit management

Team leadership

P&L analytics

Cross-functional collaboration

Data-driven decisions

Communication

Adaptability

AI tools interest

Craft beer passion

Job description

Chief of Staff Full-Time | Covington, KY & Factory 52 (Norwood, OH) | Immediate Hire

Braxton Brewing Company

Lift One to Life

About Braxton Brewing

Braxton Brewing Company is a craft brewery rooted in Covington, Kentucky, with taproom locations across the Greater Cincinnati region including our flagship Covington taproom, Factory 52 in Norwood, Braxton Union, Barrel House, and Braxton CVG. We're passionate about great beer, memorable experiences, and building community one pint at a time.

THE ROLE

We're looking for a Chief of Staff to lead and elevate our taproom operations across all Braxton locations. This role is the connective tissue between our taproom teams, marketing, and leadership — someone who can set the strategic direction for our guest experience while staying close enough to the day-to-day to make real-time, data-driven decisions. You'll oversee General Managers and Assistant General Managers, partner with our marketing team on activations and creative programming, and own taproom-level budgets and P&L; performance.

What You'll Do

• Lead, mentor, and hold accountable the GM and AGM teams across all Braxton taproom locations
• Set and execute the strategic vision for taproom operations, guest experience, and revenue growth
• Collaborate with marketing on taproom activations, events, seasonal programming, and brand-aligned creative ideas
• Own taproom budgets — monitor spend, control costs, and drive profitability across locations
• Analyze sales data, guest feedback, and operational metrics to identify trends and make swift, informed adjustments
• Build and maintain staffing models, training standards, and operational SOPs that scale across locations
• Serve as the primary liaison between taproom operations and executive leadership
• Foster a positive, high-performance culture where team members feel supported and empowered
• Ensure consistency of brand standards, service quality, and guest experience across all locations
• Identify and act on opportunities for new revenue streams, partnerships, and community engagement

What We're Looking For

• 5+ years of multi-unit management experience in hospitality, food & beverage, retail, hotel, or a related industry
• Proven track record of leading teams, developing managers, and driving operational performance
• Strategic thinker who can zoom out on the big picture and zoom in on the details that matter
• Strong analytical skills — comfortable with P&L; statements, sales dashboards, and data-driven decision making
• Excellent communicator and collaborator who can work cross-functionally with marketing, finance, and leadership
• Personable, approachable people leader who builds trust and gets the best out of their teams
• Ability to adapt quickly — you thrive in a fast-paced environment and can pivot based on real-time feedback
• Curiosity and desire to learn, implement, and use artificial intelligence tools to improve decision-making efficiency
• Passion for craft beer and hospitality is a strong plus

Position Details

Employment Type Full-time with benefits

Primary Locations Braxton Covington, Braxton Factory 52, Braxton Union

Schedule: Tuesday – Saturday, approximately 11:00 AM – 8:00 PM

Braxton Brewing Company is an equal opportunity employer. We celebrate diversity