Chief of Staff

Loman, Inc.; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Massive ownership

High impact

Opportunity to shape operations

Job summary

Loman, Inc. is seeking a dynamic Chief of Staff to work with the CEO in driving operational efficiency across various functions of the company. In this unique role, you will leverage AI to automate workflows and enhance productivity while managing multiple initiatives to support our fast-growing team in restaurant technology.

The ideal candidate has significant experience in high-growth environments, is highly analytical, and demonstrates a keen understanding of AI applications in operations. Join us to shape the future of restaurant communications!

Qualifications

• 5+ years of experience in operations or high-growth SaaS environments.
• Strong operational and organizational leadership skills.
• Experience in supporting executives in fast-paced settings.

Responsibilities

• Drive cross-functional operational execution across the business.
• Implement AI workflows and automation across departments.
• Oversee payroll coordination and operational finance workflows.

Skills

Operational efficiency

AI utilization

Strategic thinking

Project management

Tools

ChatGPT

Zapier

Notion AI

Job description

The Chief of Staff at Loman will work directly with the CEO to drive execution across operations, field marketing, payroll, internal systems, and strategic initiatives while helping scale one of the fastest-growing AI companies in restaurant technology. This is a highly cross-functional, AI-native operator role for someone who thrives in fast-moving startup environments and uses AI to create leverage, automate workflows, and improve organizational performance.

About Loman AI

Loman AI is transforming how restaurants handle phone calls with an AI-powered voice platform built specifically for the restaurant industry. Our technology answers calls 24/7, takes orders, books reservations, answers menu questions, and integrates directly with restaurant POS and reservation systems to create a seamless guest experience. By eliminating missed calls and hold times, Loman helps restaurants increase revenue, improve operational efficiency, and deliver better hospitality at scale.We’re building one of the most advanced voice AI products in hospitality and partnering with restaurants ranging from independent operators to large multi-unit brands. Our team combines deep expertise in AI, SaaS, and restaurant technology with a fast-moving startup culture focused on innovation, execution, and customer impact. At Loman, you’ll have the opportunity to help shape the future of how restaurants communicate with their guests while working on cutting-edge technology that solves real-world problems for one of the world’s largest industries.

Description

About Loman

Loman is building the AI operating system for restaurants.

Our voice AI platform answers calls, takes orders, books reservations, handles FAQs, and integrates directly into restaurant operations 24/7. We’re growing fast and looking for a highly operational, AI-native Chief of Staff to work directly with the CEO across every major function of the company.

This is not a traditional Chief of Staff role.

This is a force multiplier role for someone who thrives in ambiguity, moves fast, obsesses over execution, and can operate simultaneously across operations, recruiting, finance, payroll, field marketing, customer deployments, systems, and strategic initiatives.

You will sit at the center of the company and help scale Loman from startup velocity to category-defining company.

The Role

You will work directly with the CEO and leadership team to drive execution across the business.

One hour you may be redesigning operational workflows using AI agents. The next you may be managing payroll issues, launching a field marketing initiative, improving onboarding systems, helping close enterprise customers, standing up dashboards, coordinating recruiting pipelines, or fixing bottlenecks inside customer operations.

This role is ideal for someone who wants to become a founder, operator, or senior executive in the future.

You must be deeply operational, highly analytical, and extremely comfortable leveraging AI tools to increase speed and leverage across the company.

We are specifically looking for someone who is AI-native, not AI-curious.

What You’ll Own

Company Operations

• Drive cross-functional operational execution across the business
• Build and optimize systems, workflows, SOPs, and internal processes
• Identify bottlenecks and implement scalable solutions
• Run strategic initiatives directly for the CEO
• Help establish operating cadence, reporting, and KPI accountability

AI-Powered Internal Systems

• Implement AI workflows and automation across departments
• Leverage tools like ChatGPT, Claude, Gemini, Cursor, Perplexity, Notion AI, Zapier, and agentic workflows to improve productivity
• Design internal AI copilots and operational tooling
• Create scalable AI-driven systems for onboarding, support, recruiting, analytics, and internal operations
• Constantly identify opportunities to replace manual work with intelligent automation

Payroll & Business Administration

• Oversee payroll coordination and operational finance workflows
• Manage vendor relationships and operational tooling
• Support budgeting, expense management, and reporting
• Ensure operational accuracy and organizational rigor

Field Marketing & GTM Support

• Coordinate field marketing initiatives, conferences, restaurant events, and customer activations
• Help execute local market growth campaigns
• Support sales operations and customer onboarding initiatives
• Partner with GTM leadership to improve execution and visibility

Executive Operations

• Act as an extension of the CEO
• Help prioritize initiatives and manage company-wide follow-through
• Prepare materials, reporting, dashboards, and strategic analyses
• Coordinate leadership meetings and execution tracking
• Drive accountability across teams

What We’re Looking For

AI-Native Operator

You use AI reflexively in your daily work.

You are already using AI to:

• Summarize and synthesize information
• Generate operational leverage
• Build systems faster
• Increase output quality and speed

You think in terms of systems, leverage, and automation.

You are likely the person teaching everyone else around you how to use AI effectively.

Experience

• 5+ years in operations, strategy, consulting, startup operations, Chief of Staff, business operations, or high-growth SaaS environments
• Experience working inside fast-growing B2B SaaS startups strongly preferred
• Experience supporting executives or founders in high-velocity environments
• Strong operational and organizational leadership skills
• Experience owning projects end-to-end with minimal oversight

You Might Be a Great Fit If You:

• Are relentlessly resourceful
• Move extremely fast without sacrificing quality
• Thrive in ambiguity
• Naturally identify operational inefficiencies
• Have exceptional judgment and prioritization
• Communicate clearly and directly
• Love building systems and making organizations run better
• Are obsessed with execution
• Can context-switch rapidly across multiple functions
• Have high ownership and low ego
• Are deeply curious about AI and emerging technologies

Bonus Points

• Experience in restaurant technology, hospitality tech, or vertical SaaS
• Experience implementing AI automations or internal AI systems
• Familiarity with payroll, HR operations, or finance operations
• Experience with SQL, analytics, or no-code automation tools
• Prior founder or startup experience
• Experience scaling operational infrastructure from early-stage growth

What Success Looks Like

Within 90 days:

• You’ve become a trusted extension of the CEO
• Operational bottlenecks are identified and actively being solved
• AI workflows are improving productivity across teams
• Cross-functional execution is faster and more accountable
• Internal systems are more scalable and organized
• Leadership has significantly better visibility into company operations

Within 12 months:

• You’ve helped build the operational backbone of one of the leading AI companies in restaurant technology

Why Join Loman

• Build at the forefront of applied AI
• Work directly with the founder and leadership team
• Massive ownership and autonomy
• High impact across every part of the company
• Opportunity to shape the future of restaurant operations